Using Cisco CallManager Express 3.2 and Later Features

Transfer a Call

There are two ways to transfer a selected call to another number:

•Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).

•Consult transfer—Redirects the call after first allowing you to speak to the transfer recipient.

To transfer a call, perform the following steps:

1.During a call, press the Transfer button. The call is placed on hold.

2.Place a call to another person by dialing the number. After the party answers, hang up the handset.

To make a blind transfer:

–Hang up the handset, or press the Transfer button once you hear the line ringing. To return to the original call:

–Press the Hold button to return to the original call.

Forward All Calls

To forward all incoming calls to another number, perform the following steps:

1.Press the Forward button. You will hear a confirmation beep.

2.Dial the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a call to that number.

3.Press the Speaker button and hang up the handset. The phone display will be updated to show that the call is being forwarded.

To cancel call forwarding, use one of the following methods:

•Hang up the handset.

•Press the Forward button.

Note To forward calls to voice mail, manually enter the voice-mail number, or use the command sequence Forward plus Msgs.

The Forward plus Speed1 or Speed2 will forward calls to a speed-dial number.

Place a Conference Call

To initiate a three-party conference call, perform the following steps:

1.During a call, press the Conf button to open a new line, and place a call to another number. This places the first party on hold.

2.When the call connects, press the Conf button again to add the new party to the existing call with the original caller.

To cancel your attempt to add a third party to your original call, perform the following steps:

1.Press the Line button.

2.Press the Hold button to reconnect to the original call.

To establish a conference call between second- and third-party calls to a Cisco Unified IP phone, one active and the other on hold:

•Press the Confr button on the Cisco Unified IP phone.

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Cisco Systems CP7910GRF manual Using Cisco CallManager Express 3.2 and Later Features
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CP7910GRF specifications

The Cisco Systems CP7910GRF is a robust VoIP (Voice over Internet Protocol) phone designed primarily for business environments. Known for its reliability and user-friendly interface, this model caters to organizations looking for an efficient communication solution. Its integration with Cisco's Unified Communications Manager makes it an ideal choice for businesses aiming to streamline their communication protocols.

One of the standout features of the CP7910GRF is its large monochrome, backlit display. This 242x55 pixel resolution screen provides clear visibility, making it easier for users to navigate through the various options and features. Additionally, the phone includes a handful of programmable buttons, allowing users to customize their interface to suit their needs, improving operational efficiency.

The CP7910GRF is powered by the Cisco 7900 Series operating software, which offers a range of built-in applications. It supports multiple languages which makes it versatile for use in multicultural workplaces. The device also comes equipped with a speakerphone and high-quality audio capabilities, ensuring clear voice communication, which is essential for conference calls and daily business interactions.

In terms of connectivity, the CP7910GRF supports Power over Ethernet (PoE), eliminating the need for separate power adapters and simplifying installation. The phone features two Ethernet ports, one for connecting to a network and the other for connecting a device, such as a computer, for seamless data transmission. This versatility allows organizations to optimize their workspace while maintaining high connectivity standards.

Security is another critical aspect of the CP7910GRF, as it includes features that help safeguard communications. The device supports mechanisms like Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS) to encrypt calls and messages, thereby protecting sensitive information from eavesdropping and data breaches.

The Cisco CP7910GRF’s straightforward design and intuitive user interface make it easy for employees to adopt and utilize effectively without extensive training. The built-in headset port is an additional convenience, allowing users to connect different types of headsets for greater flexibility in communication.

Overall, the Cisco Systems CP7910GRF combines reliability, ease of use, advanced features, and robust security measures, making it a compelling choice for businesses looking to enhance their communication systems. Whether you're a small business or a large enterprise, the CP7910GRF is designed to meet the communication needs of diverse organizations while providing a cost-effective solution.
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