Cisco Systems CSACS1121UPK9 manual Resetting the Administrator Password

Chapter 5 Installing and Configuring the Cisco Secure Access Control System with CSACS-1121

Resetting the Administrator Password

Note The Version and Internal Build ID may change for different versions of this release.

Step 5 Check the status of ACS processes, at the system prompt by entering show application status acs, and press Enter.

The console displays:

ACS role: PRIMARY
Process 'database'	running
Process 'management'	running
Process 'runtime'	running
Process 'view-database'	running
Process 'view-jobmanager'	running
Process 'view-alertmanager'	running
Process 'view-collector'	running
Process 'view-logprocessor'	running

Note To get the latest ACS patches and to keep your ACS up-to-date, visit

http://www.cisco.com/cgi-bin/tablebuild.pl/acs5_patches

Resetting the Administrator Password

If you are not able to log into the system due to loss of administrator password, you can use the ACS 5.2 Recovery DVD to reset the administrator password.

To reset the administrator password:

Step 1 Power up the appliance.

Step 2 Insert the ACS 5.2 Recovery DVD.

The console displays:

Welcome to Cisco Secure ACS 5.2 Recovery - CSACS 1121

To boot from hard disk press <Enter>

Available boot options:

[1]Cisco Secure ACS 5.2 Installation (Keyboard/Monitor)

[2]Cisco Secure ACS 5.2 Installation (Serial Console)

[3]Reset Administrator Password (Keyboard/Monitor)

[4]Reset Administrator Password (Serial Console)

Installation and Upgrade Guide for the Cisco Secure Access Control System 5.2

5-6 OL-21574-01