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Toshiba CTX 670 SMDI Integration Guide for CiscoUnity 4.0
OL-4404-07
Toshiba CTX 670 SMDI Integration Guide for CiscoUnity 4.0 Testing the Integration
Step12 Under Message Waiting Indicators (MWIs), checkUse MWI for Message Notification.
Step13 In the Extension field, enterx.
Step14 Click the Save icon.
Step15 Open the Status Monitor by doing one of the following:
•In Internet Explorer, go tohttp://<Cisco Unity server name>/web/sm.
•Double-click the desktop shortcut to the Status Monitor.
•In the status bar next to the clock, right-click the Cisco Unity tray icon and click Status Monitor.
To Test an External Call with Release Transfer
Step1 From Phone 2, enter the access code necessary to get an outside line, then enter the number outside
callers use to dial directly to Cisco Unity.
Step2 On the Status Monitor, note which port handles this call.
Step3 When you hear the opening greeting, enter the extension for Phone 1. Hearing the opening greeting
means that the port is configured correctly.
Step4 Confirmthat Phone 1 rings and that you hear a ringback tone on Phone 2. Hearing a ringback tone means
that Cisco Unity correctly released the call and transferred it to Phone 1.
Step5 LeavingPhone 1 unanswered, confirm that the state of the port handling the call changes to “Idle.” This
state means that release transfer is successful.
Step6 Confirm that, after the number of rings that the phone system is set to wait, the call is forwarded to
Cisco Unity and that you hear the greeting for the test subscriber. Hearing the greeting means that the
phone system forwarded the unanswered call and the call-forward information to Cisco Unity, which
correctly interpreted the information.
Step7 On the Status Monitor, note which port handles this call.
Step8 Leave a message for the test subscriber and hang up Phone2.
Step9 On the Status Monitor, confirm that the state of the port handling the call changes to “Idle.” This state
means that the port was successfully released when the call ended.
Step10 Confirm that the MWI on Phone1 is activated. The activated MWI means that the phone system and
Cisco Unity are successfully integrated for turning on MWIs.
To Test Listening to Messages
Step1 From Phone 1, enter the internal pilot number for Cisco Unity.
Step2 Whenasked for your password, enter the default password. Hearing the request for your password means
thatthe phone system sent the necessary call information to Cisco Unity, which correctly interpreted the
information.
Step3 Confirmthat you hear the recorded voice name for the test subscriber (if you did not record a voice name
forthe test subscriber, you will hear the extension number for Phone 1). Hearing the voice name means
that Cisco Unity correctly identified the subscriber by the extension.
Step4 When asked whether you want to listen to your message, press1.
Step5 After listening to the message, press 3 to delete the message.