Frequently Asked Questions | Cisco Systems DPQ2202 instruction

Frequently Asked Questions

3Drag the tcp/ip preferences file to the Trash.

4Close all open windows and empty the Trash.

5Restart your computer.

6As your computer starts, simultaneously press and hold down the Command (Apple), Option, P, and R keys on your keyboard. Keeping those keys pressed down, power on your Macintosh but do not release these keys until you hear the Apple chime at least three times; then, release the keys and let the computer restart.

7When your computer fully reboots, click the Apple icon in the upper-left corner of the Finder. Scroll down to Control Panels, and then click TCP/IP.

8Click Edit on the Finder at the top of the screen. Scroll down to the bottom of the menu, and then click User Mode.

9Click Advanced in the User Mode window, and then click OK.

10Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server.

11Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window.

Note: In some cases, the Load only when needed option does not appear. If it appears, select the option. A check mark appears in the option.

12Verify that the Use 802.3 option located in the upper-right corner of the TCP/IP window is not selected. If there is a check mark in the option, select the option to clear the check mark, and then click Info in the lower-left corner.

13Is there a Hardware Address listed in this window?

If yes, click OK. To close the TCP/IP Control Panel window, click File, and then scroll down to click Close.

If no, repeat these instructions from step 6.

14Reboot your computer.

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Cisco Systems DPQ2202 important safety instructions Frequently Asked Questions

Contents

This Document Cisco Model DPQ2202 VoIP Cable Modem User Guide Important Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-Techniker Ground the Product Power Source Warning Protect the Product from Lightning Verify the Power Source from the On/Off Power LightHandling Disposable Batteries Provide Ventilation and Select a Location Protect the Product When Moving It Canada EMI Regulation Declaration of Conformity Introduction Benefits and Features Introduction Whats In the Carton? Front Panel Description Battery Illuminates when the battery is fully charged Back Panel Description System Requirements for an Ethernet Connection What Are the System Requirements for Internet Service?Minimum System Requirements for a PC Minimum System Requirements for Macintosh Already Have an Existing High-Speed Internet Access Account Do Not Have a High-Speed Internet Access Account Want to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Modem on a Wall? Optional Location and Dimensions of the Wall-Mounting Slots Telephone Device Types What Are the Requirements for Telephone Service?Telephone Wiring Requirements Number of Telephone Devices To connect devices Connecting and Installing Internet Devices Port on the back of the cable modem Rev a Installing USB Drivers on Windows 2000 Systems Installing USB Drivers Installing USB Drivers on Windows Vista Systems Installing USB Drivers on Windows XP Systems Replacing the Battery How Do I Maintain the Battery Optional Model OnlyCharging the Battery Using the Modem Without a Battery Removing and Replacing the Battery Location of the Battery Optional Model Only How Do I Maintain the Battery Optional Model Only How do I arrange for cable telephony installation? Frequently Asked Questions How many telephones can I connect? Frequently Asked Questions Having Difficulty? Common Troubleshooting Issues Check and Correct Tips for Improved Performance Battery Front Panel LED Status Indicator Functions Front Panel LED Status Indicators During Normal Operations Normal Operations AC Power applied Software and Firmware Use Notice TrademarksDisclaimer Documentation Copyright Notice If You Have Questions For Information