For Information, If You Have Questions | Cisco Systems DPQ2202

For Information

For Information

If You Have Questions

If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Use the following table to find the center in your area.

Region	Assistance Centers	Telephone and Fax Numbers
North America	Atlanta, Georgia	Technical Support
South America	United States	For Digital Broadband Delivery System products only, call:
Central		For Digital Broadband Delivery System products only, call:
Central			Toll-free: 1-800-283-2636
America			Toll-free: 1-800-283-2636
America			Local: 770-236-2200
			Local: 770-236-2200
			Fax: 770-236-2488
		For all products other than Digital Broadband Delivery
		System, call:
			Toll-free: 1-800-722-2009
			Local: 678-277-1120
			Fax: 770-236-2306
		Customer Service
			Toll-free: 1-800-722-2009
			Local: 678-277-1120
			Fax: 770-236-5477
Europe	European Technical	Telephone: 32-56-445-197 or 32-56-445-155
	Assistance Center	Fax: 32-56-445-061
	(EuTAC), Belgium	Fax: 32-56-445-061
	(EuTAC), Belgium

Asia-Pacific	Hong Kong, China	Telephone: 011-852-2588-4745
		Fax: 011-852-2588-3139

Australia	Sydney, Australia	Telephone: 011-61-2-8446-5374
		Fax: 011-61-2-8446-8015

Japan	Tokyo, Japan	Telephone: 011-81-3-5322-2067
		Fax: 011-81-3-5322-1311

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Cisco Systems DPQ2202 important safety instructions For Information, If You Have Questions

Contents

This Document Cisco Model DPQ2202 VoIP Cable Modem User Guide Important Safety Instructions Aviso a los instaladores de sistemas Catv Mitteilung für CATV-Techniker Ground the Product Power Source Warning Protect the Product from Lightning Verify the Power Source from the On/Off Power LightHandling Disposable Batteries Provide Ventilation and Select a Location Protect the Product When Moving It Canada EMI Regulation Declaration of Conformity Introduction Benefits and Features Introduction Whats In the Carton? Front Panel Description Battery Illuminates when the battery is fully charged Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection Already Have an Existing High-Speed Internet Access Account Do Not Have a High-Speed Internet Access Account Want to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Modem on a Wall? Optional Location and Dimensions of the Wall-Mounting Slots Telephone Wiring Requirements What Are the Requirements for Telephone Service?Number of Telephone Devices Telephone Device Types To connect devices Connecting and Installing Internet Devices Port on the back of the cable modem Rev a Installing USB Drivers on Windows 2000 Systems Installing USB Drivers Installing USB Drivers on Windows Vista Systems Installing USB Drivers on Windows XP Systems Charging the Battery How Do I Maintain the Battery Optional Model OnlyUsing the Modem Without a Battery Replacing the Battery Removing and Replacing the Battery Location of the Battery Optional Model Only How Do I Maintain the Battery Optional Model Only How do I arrange for cable telephony installation? Frequently Asked Questions How many telephones can I connect? Frequently Asked Questions Having Difficulty? Common Troubleshooting Issues Check and Correct Tips for Improved Performance Battery Front Panel LED Status Indicator Functions Front Panel LED Status Indicators During Normal Operations Normal Operations AC Power applied Disclaimer TrademarksDocumentation Copyright Notice Software and Firmware Use Notice If You Have Questions For Information