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Cisco Systems DPQ2202 important safety instructions Installing USB Drivers on Windows XP Systems

Models: DPQ2202

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Installing USB Drivers

Installing USB Drivers on Windows XP Systems

1Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of your PC.

2Wait until the POWER and ONLINE LED status indicators on the front panel of the cable modem illuminate solid.

3Select Install from a list or specific location (Advanced) in the Found New Hardware Wizard window, and then click Next.

4Select Search removable media (floppy, CD-ROM) in the Found New Hardware Wizard window, and then click Next.

5Click Continue Anyway in the Hardware Installation window to continue the installation. The Found New Hardware Wizard window reopens with a message that the installation has finished.

6Click Finish to close the Found New Hardware Wizard window. The USB drivers are installed on your PC, and your USB devices are ready for use.

7Try to access the Internet. If you cannot access the Internet, go to Having Difficulty? (on page 32). If you still cannot access the Internet, contact your service provider for further assistance.

Installing USB Drivers on Windows Vista Systems

1Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of your PC.

2Wait until the POWER and ONLINE LED status indicators on the front panel of the cable modem illuminate solid.

3Follow the onscreen instructions to complete the installation.

4Try to access the Internet. If you cannot access the Internet, go to Having Difficulty? (on page 32). If you still cannot access the Internet, contact your service provider for further assistance.

4028520 Rev A

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Cisco Systems DPQ2202 Installing USB Drivers on Windows XP Systems, Installing USB Drivers on Windows Vista Systems

Contents

How Do I Subscribe to High-Speed Internet and Telephone Service? In This DocumentHow Do I Connect the Cable Modem for Internet and Telephone Service? Cisco Model DPQ2202 VoIP Cable Modem User GuideNotice to Installers IMPORTANT SAFETY INSTRUCTIONSNotice à l’attention des installateurs de réseaux câblés IMPORTANT SAFETY INSTRUCTIONSAviso a los instaladores de sistemas CATV Mitteilung für CATV-TechnikerIMPORTANT SAFETY INSTRUCTIONS 20080814Installer820IntlGround the Product Power Source WarningIMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONSHandling Optional, Rechargeable Battery Verify the Power Source from the On/Off Power LightSafety Protect the Product from LightningCheck Product Safety Service WarningsProtect the Product When Moving It Provide Ventilation and Select a LocationCanada EMI Regulation Declaration of ConformityIMPORTANT SAFETY INSTRUCTIONS United States FCC ComplianceIntroduction Benefits and Features4028520 Rev A IntroductionWhats In the Carton? Front Panel Description Front Panel Description 8 BATTERY Illuminates when the battery is fully charged4028520 Rev A Back Panel Description Minimum System Requirements for a PC What Are the System Requirements for Internet Service?Minimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionI Do Not Have a High-Speed Internet Access Account How Do I Subscribe to High-Speed Internet and Telephone Service?I Already Have an Existing High-Speed Internet Access Account I Want to Use the Cable Modem for Telephone Service Where Is the Best Location for My Cable Modem? Before You Begin How Do I Mount the Modem on a Wall? OptionalHow Do I Mount the Modem on a Wall? Optional Location and Dimensions of the Wall-Mounting Slots4028520 Rev A Telephone Wiring Requirements What Are the Requirements for Telephone Service?Number of Telephone Devices Telephone Device TypesConnecting and Installing Internet Devices How Do I Connect the Cable Modem for Internet and Telephone Service?To connect devices Connecting the Cable Modem for High-Speed Data and Telephone Service Important When using a USB connection, you need to install USB drivers on your PC. For assistance, go to Installing USB Drivers on page Installing USB Drivers on Windows 2000 Systems Installing USB DriversInstalling USB Drivers on Windows Vista Systems Installing USB Drivers on Windows XP SystemsCharging the Battery How Do I Maintain the Battery Optional Model OnlyUsing the Modem Without a Battery Replacing the BatteryRemoving and Replacing the Battery Location of the Battery Optional Model Only5 Close the battery compartment door. The battery lock will automatically re- engage Q. How do I arrange for cable telephony installation? Frequently Asked QuestionsQ. After my cable modem is connected, how do I access the Internet? Q. How does the cable modem connect to my computer?Q. Can I run more than one device on the modem? Q. How many telephones can I connect?Q. How do I renew the IP address on my PC? Renewing the IP Address on Windows 2000 or XP Systems3 Drag the tcp/ip preferences file to the Trash I dont understand the front panel status indicators Common Troubleshooting IssuesThere is no dial tone when I lift the telephone handset Having Difficulty?Check and Correct Tips for Improved PerformanceInitial Power Up, Calibration, and Registration AC Power applied Front Panel LED Status Indicator FunctionsFront Panel LED Status Indicator Functions 4028520 Rev AFront Panel LED Status Indicator Functions Normal Operations AC Power appliedFront Panel LED Status Indicators During Normal Operations IndicatorTrademarks NoticesDisclaimer Documentation Copyright NoticeIf You Have Questions For InformationFor Information For Digital Broadband Delivery System products only, callService Provider Video Technology Group