Chapter 2. Message and Recovery Procedures 29
PM-4-BAD_VLAN_ID: An invalid vlan id ([dec]) was detected.
Explanation This message means that the port manager detected an invalid request. [dec] is the VLAN
ID.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the “Error Message Traceback Reports” section on page 9.
PM-4-ERR_DISABLE: [chars] error detected on [chars], putting [chars] in err-disable state.
Explanation This message means that the port manager detected a misconfiguration or misbehavior
and placed the interface in an error-disabled state. A recovery is attempted after the configured retry time
(the default is 5 minutes). The first [chars] is the error, and the second and third [chars] are the affected
interfaces.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the “Error Message Traceback Reports” section on page 9.
PM-4-ERR_RECOVER: Attempting to recover from [chars] err-disable state on [chars].
Explanation This message means that the port manager is attempting to bring the interface up after
taking it down to the error-disabled state. The first [chars] is the error, and the second [chars] is the
affected interface.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the “Error Message Traceback Reports” section on page 9.
PM-4-EXT_VLAN_INUSE: VLAN [dec] currently in use by [chars].
Explanation This message means that the port manager failed to allocate the VLAN for external use
because the VLAN is being used by another feature. [dec] is the VLAN that is being used, and [chars] is
the feature that is using it.
Response Reconfigure the feature (for example, the routed port) to use another internal VLAN or to
request another available VLAN.
PM-4-EXT_VLAN_NOTAVAIL: VLAN [dec] not available in Port Manager.
Explanation This message means that the port manager failed to allocate the requested VLAN. The
VLAN is probably being used as an internal VLAN by other features. [dec] is the requested VLAN.
Response Try to configure a different VLAN on the device.