Making Conference Calls

Chapter 3 Using the Cisco IP Phone 7940/7960

Step 2 Verify the message Forwarded to xxxxxxxxx is no longer displayed on the LCD screen.

The Cisco IP Phone 7940/7960 supports conference calls, enabling you to talk with two other calling parties.

These sections describe how to make conference calls with the phone:

•Placing a Conference Call, page 3-9

•Conference Call Tips, page 3-9

•Using Voice Mail, page 3-9

Placing a Conference Call

Turn a call into a conference call by performing the following steps.

Step 1 During a call, press the Confrn softkey. This selects a new line and places the other party to whom you were speaking on hold.

Step 2 Place a call to another number by using the dial pad to enter the digits of the other party to include on the conference call.

Step 3 When the call connects, press Join to add the other party to the conference call.

Conference Call Tips

•When the conference call initiator disconnects, the conference call is terminated (if the cdnf_join_enable parameter is set to disabled).

•To place a conference call on hold, press the Hold softkey. The other parties can not talk among themselves. To avoid disrupting the other callers, consider muting the call instead. To mute the call, press the MUTE button.

•To place a conference call on speakerphone, press the SPEAKER button. Press the MUTE button to mute the speakerphone. The conference parties cannot hear you but you can hear them.

•The Cisco IP Phone 7940/7960 only allows three parties in a conference call.

•Call waiting calls cannot be conferenced in, the conferencing node must establish both legs of the 3-Way conference.

Using Voice Mail

Voice mail allows you to access messages left by callers when you are unavailable to take their call. Voice mail is an optional feature configured by your system administrator. Your particular phone setup might not support accessing voice mail in this way.

These sections describe how to use voice mail with the Cisco IP Phone 7940/7960:

Cisco SIP IP Phone Model 7940/7960 User Guide

	OL-1365-01	3-9

OL-1365-01 specifications

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Cisco Systems OL-1365-01 Making Conference Calls, Using Voice Mail, Placing a Conference Call

Models: OL-1365-01