Service and Support

Service and Support

Service and Support

For service and support for a product purchased from a reseller, contact the reseller, who offers a wide variety of Cisco service and support programs described in “Service and Support” of Cisco Information Packet shipped with your product.

Note If you purchased your product from a reseller, you can access Cisco.com as a guest. Cisco.com is Cisco Systems' primary real-time support channel. Your reseller offers programs that include direct access to Cisco.com services.

For service and support for a product purchased directly from Cisco, use Cisco.com.

Software Configuration Tips on the Cisco TAC Home Page

A variety of Cisco SN 5428 Storage Router software installation, configuration and usage tips are available on the Cisco Technical Assistance Center (TAC) Web Site.

You can access “tech tips” by following these instructions:

Step 1 At http://www.cisco.com, log in to Cisco.com. Click Technical Support, and select Product Support from the menu.

Step 2 At the Product Support web page, click Storage Networking from the navigation menu on the left side of the page.

Step 3 At the Storage Networking Devices web page, click the SN 5400 Series Storage Routers link.

Step 4 Click the appropriate link for your system. For example, click the SN 5428 Storage Routers link.

Step 5 Click the Troubleshooting link, and then click the appropriate links for information about installing, configuring, and troubleshooting SN 5400 Series system software and iSCSI drivers.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Release Notes for Cisco SN 5428 Storage Router Release 3.5.3

12

OL-6542-01

 

 

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Cisco Systems SN 5428 Service and Support, Obtaining Documentation, Software Configuration Tips on the Cisco TAC Home Page