Welcome

Thank you for choosing the Cisco Small Business Unified Communications Model UC320W. This guide describes how to install the equipment and get started configuring the system.

1 Before You Begin

Minimum Requirements

Computer with web browser. Cisco recommends Internet Explorer version 7 or later or Firefox version 3.6 or later.

Adobe Flash Player version 10.1 or later.

Cisco SPA300 Series or Cisco SPA500 Series IP phones.

Power adapters for the phones, as needed. Cisco SPA300 Series phones always require power adapters. Cisco SPA500 Series phones can receive power from a Power over Ethernet switch.

Ethernet cables to connect IP phones and computers.

Internet service.

Voice over IP service or analog phone service.

Optional: 2GB+ USB Flash key (FAT32 format) for site backups.

Default Settings

Parameter

Default Value

 

 

Username

cisco

 

 

Password

cisco

 

 

LAN IP

192.168.10.1

(Also the address for the web-based

 

configuration utility.)

 

 

 

DHCP Range

192.168.10.100 to 149

(DHCP server is enabled by default.)

 

 

 

Netmask

255.255.255.0

 

 

Voice VLAN

100

 

 

Default Voice VLAN Subnet

10.1.1.1

 

 

NOTE To restore these default settings at any time: Using a paperclip or similar object, press and hold the Reset button on the side panel for 10 seconds.

CAUTION Before installing the Cisco UC320W into an existing network with another DHCP server, refer to the Smart Designs (see links on page 4). IP address conflicts will result if two DHCP servers are installed on your network.

2

Cisco UC320W Quick Start Guide

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Cisco Systems UC320W quick start Welcome, Before You Begin, Parameter Default Value

UC320W specifications

Cisco Systems UC320W is a powerful unified communications solution designed for small businesses, combining voice, video, data, and mobility into a single platform. As an integral part of Cisco’s offerings, the UC320W provides an array of features that enhance communication and collaboration while being easy to deploy and manage.

Released as part of the Cisco Smart Business Communications System, the UC320W integrates voice and data functionality seamlessly. This device supports Voice over IP (VoIP), enabling businesses to make phone calls using their internet connection, which can lead to substantial savings on traditional phone service. Additionally, its ability to support both traditional analog lines and digital SIP trunks ensures flexibility during deployment.

One of the key features of the UC320W is its built-in Cisco Wideband Audio technology. This technology enhances the clarity and quality of phone calls, providing a more natural sounding conversation. The system supports high-definition (HD) voice, making it ideal for businesses that prioritize communication quality.

The UC320W also facilitates collaboration through its presence capabilities and support for video conferencing. Users can see the availability of colleagues, which streamlines communication within the organization. Furthermore, it integrates with Cisco’s video endpoints, enhancing meeting experiences and allowing for face-to-face interactions, even when participants are miles apart.

In terms of user management, the UC320W offers an intuitive web-based interface for administration, allowing businesses to easily configure settings, manage users, and monitor system performance. This user-friendliness extends to employee interactions as well, with advanced voicemail features, auto attendants, and call queuing options that enhance customer service.

Security is another paramount consideration for the UC320W. The solution includes robust security features to protect against unauthorized access and to ensure that sensitive communication remains confidential.

Supporting a broad range of Cisco devices, the UC320W can easily scale to meet the evolving needs of a business. It supports up to 24 users with expansion options, making it a scalable solution as businesses grow.

Overall, the Cisco UC320W stands out as an ideal unified communications platform for small and medium-sized businesses looking to improve their communication efficiency, enhance collaboration, and enjoy cost-effective telephony solutions. With its comprehensive feature set, robust technologies, and ease of use, it empowers businesses to thrive in an increasingly connected world.