Cisco Systems VG204, VG202XM manual Configuring Calls, Call Transfer, Enters privileged Exec mode

Chapter 4 Configuring Voice

Configuring Calls

Configuring Calls

•Call Transfer, page 4-11

•Call Waiting, page 4-12

•Three-Party Conferencing, page 4-12

•Caller ID, page 4-12

Call Transfer

The voice gateways blind-call transfer functionality allows the transfer of a call from the party you call to a destination caller without and call commit from the original person called. For example, party A (transferee) calls party B (transferor). The transferor wants to transfer the call to party C (transfer-target) and uses hookflash (softkey transfer) to get a dial tone, and then dials party C’s number. When CUCM/CUCME gets party C’s number, it transfers the party A call to party C without the need of committment from party B.

The voice gateways consultation call transfer functionality allows happens after a call is established between a transferor and transferee. The transferor wants to transfer the call to a transfer target by using a softkey transfer by getting a dialtone then dialing the transfer-target’s phone number. When the call between the transferor and transfer-target is established, the transferor hangs up the phone to commit the transfer. The CUCM/CUCME connects the call between the transferee and the transfer-target.

SUMMARY STEPS

1.enable

2.configure terminal

3.dial-peer voice tags pots

4.service stcapp

5.port port-number

6.exit

DETAILED STEPS

	Command or Action	Purpose
Step 1
	enable	Enters privileged EXEC mode.
	Example:
	VG# enable
Step 2
	configure terminal	Enters global configuration mode. You have entered
		global configuration mode when the prompt changes to
	Example:	VG(config)#.
	VG# configure terminal

	Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software Configuration Guide
OL-16191-01		4-11