4.6 Error Messages

zPaper-end

The end of the roll of paper is detected at two stages, paper near-end and paper-end.

When paper near-end is detected, the PAPER LED lights. Prepare a new paper roll.

When paper end is detected, the PAPER LED and ERROR LED light. Load a new paper roll.

zPaper cover open

Do not open the paper cover during printing. If the paper cover is opened, the ERROR LED lights or flashes. Check the paper and always pull a few cm of paper straight out of the printer before closing the paper cover. Printing resumes. Sending a command to resume printing may be required depending on the memory switch setting.

zCutter locked

If the auto cutter cannot move because of a paper jam or something else, the ERROR LED flashes. Remove the cause of the trouble and press the FEED button. If the auto cutter still does not operate and the paper cover does not open, refer to “4.3 Clearing a Cutter Lock (2)”.

Refer to 4.3 Clearing a Cutter Lock (2)

zPrint head hot

When you print dense characters, dark images, or for an extended time in a hot environment, the print head temperature increases. If the print head exceeds a specified temperature, the printer stops printing and waits for the print head to cool. When this happens, the ERROR LED flashes. Printing resumes automatically when the print head cools.

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