Citrix Systems 9.3 Power Cycling the Appliance, Performing a Core Dump, To perform a core dump

Models: 9.3

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Citrix NetScaler Hardware Installation and Setup Guide

Power Cycling the Appliance

You can remotely turn off the appliance and turn it back on. The result is similar to pressing the power button on the back panel of the appliance for less than four seconds. The appliance's software performs a graceful shutdown. All operations on the appliance are stopped, no new connections to the client or server are accepted, and all existing connections are closed.

To power cycle the appliance

1.In a web browser, type the IP address of the LOM port.

2.In the User Name and Password boxes, type the administrator credentials.

3.In the Menu bar, click Remote Control.

4.Under Options, click Power Control, and then click Power Cycle System.

5.Click Perform Action.

Performing a Core Dump

If the appliance fails or becomes unresponsive, you can remotely perform a core dump. This procedure has the same effect as pressing the NMI button on the back panel of the appliance.

To perform a core dump

1.In a web browser, type the IP address of the LOM port.

2.In the User Name and Password boxes, type the administrator credentials.

3.In the Menu bar, click Remote Control.

4.Under Options, click NMI, and then click Initiate NMI.

Accessing the Appliance by using the Access Console

The LOM port allows you to remotely access and manage the appliance by logging on to a redirected console.

To access the appliance by using the access console

1.In a web browser, type the IP address of the LOM port.

2.In the User Name and Password boxes, type the administrator credentials.

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Citrix Systems 9.3 setup guide Power Cycling the Appliance, Performing a Core Dump, To power cycle the appliance