Troubleshooting
If you experience any trouble with your wireless Internet Radio, then you may find it useful to visit the help section on our webpage:
If you have trouble connecting the Radio to your wireless network, these steps may help to resolve the problem:
1.Confirm that a
2.Check that a DHCP server is available, or that you have configured a static IP address on the Radio. You can configure a static IP address on the Radio using the menu item ‘System setup
3.Check that your access point does not restrict connections to particular MAC addresses. You can view the Radio’s MAC address using the menu item ‘System setup
4.If you have an encrypted network, check that you have entered the correct key or password into the Radio. Remember that
5.If your Radio can connect to the network successfully, but is unable to play particular stations, it may be due to one of the following causes:
a. The station is not broadcasting at this time of the day (remember it may be located in a different time zone).
b. The station has reached the maximum allowed number of simultaneous listeners.
c. The station is not broadcasting anymore.
d. The link on the Radio is out of date.
e. The Internet connection between the server (often located in a different country) and you is slow.
Try using a PC to play back the stream via the broadcaster’s web site.
6.If you can play back the station with a PC, use the form at
30
