Product Service

Customer Service

Product Service

If you have any questions about operation or installing your new CobraMarine VHF product or if you are missing parts…

Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE! See customer assistance on page A1.

If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra factory. It will be necessary to furnish the following to have the product serviced and returned:

1.For warranty repair, include some form of proof-of-purchase, such as a photocopy of a sales receipt. If you send the original receipt, it cannot be returned.

2.Send the entire product.

3.Enclose a description of what is happening with t he radio. Include a typed or clearly printed name and address of where the radio is to be returned.

4.Pack radio securely to prevent damage in transit. If possible, use the original packing material.

5.Ship prepaid and insured by way of a traceable carrier such as Uni ted Parcel Service (UPS) or Priority Mail to avoid loss in transit to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.

6.If the radio is in warranty, upon receipt of your radio, it will either be repaired or exchanged depending on the model. Please allow approximately three (3) to four (4) weeks before contacting Cobra for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge.

7.If your radio is returned for factory repair, it will be returned to you with default settings restored.

If you have any questions, please call 773-889-3087 for assistance.

Accessories

Customer Service

Accessories

Your Cobra radio comes with several accessories that will enhance the use of the radio and also offer convenience to the end user.

Alkaline Battery Tray

Alkaline Battery Tray

A special alkaline battery tray (P/N CM 110-011) is available as an optional accessory to have as an emergency backup. By using six (6) high-quality AA alkaline batteries, you can have a spare battery backup source for your radio.

NOTE

Alkaline batteries are not rechargeable.

Lapel Speaker/Microphone

Lapel Speaker/Microphone

A speaker/microphone, that attaches to your lapel, by ordering P/N CM 330-001.

This unique accessory allows you to wear the radio on your belt while still being able to communicate with other vessels. A small Push to Talk button on the lapel speaker/ microphone allows you to answer any incoming call.

 

 

 

 

62 English

Nothing Comes Close to a Cobra® 63

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Cobra Electronics MRHH325VP owner manual Product Service, Accessories