TROUBLESHOOTING

If you have a problem with this player, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

COBY Electronics Technical Support

Hours: Monday to Friday, 8:30 AM–11:00 PM EST

Saturday to Sunday, 9:00 AM–11:00 PM EST

Email: techsupport@cobyusa.com

Phone: 800-681-2629 or 718-416-3197

Web: www.cobyusa.com

The player does not turn on.

The battery level may be too low. Try charging the player or operate the player on AC power.

Ensure that the Lock switch is disengaged.

Reboot the player (slide and hold the Power/Lock switch to the right for several seconds) and try again.

The player does not turn charge when connected to a computer (USB charge).

Reboot the player (slide and hold the Power/Lock switch to the right for several seconds) and try again.

There is no sound during playback.

Check the volume level.

Ensure that the headphones are attached securely to the player.

The sound quality of the music is poor.

Try playing the file on your computer. If the sound quality is still poor, try downloading the file again or re-encoding the file yourself.

Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound. The minimum recommended bitrate is 128kbps for MP3s and 96kbps for WMAs.

Ensure that the headphones are attached securely to the player.

The buttons do not work.

Ensure that battery is charged or that the player is operating on AC power.

Ensure that the Lock switch is disengaged.

The player will not play my music file.

Ensure that the file is in a compatible format (MP3, WMA, or WAV).

The file may be copy-protected. Use Windows Media Player to transfer the file.

The file may be copy-protected. Ensure that the license has not expired.

The LCD characters are corrupted.

Ensure that the correct language has been selected. Try transferring some songs and restart the player to automatically rebuild the Music Library.

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COBY electronic MP-C983 instruction manual Troubleshooting

MP-C983 specifications

The COBY electronic MP-C983 is a versatile and compact portable media player that blends functionality with user-friendly design. One of its standout features is the vibrant 2.4-inch color display, which provides crystal-clear visuals for videos and photos, enhancing the overall media experience. The MP-C983 supports a variety of audio and video formats, including MP3, WMA, and AVI, making it adaptable for different media needs.

Equipped with a built-in rechargeable battery, the MP-C983 offers extended playback time, making it ideal for long trips or daily commutes. Its lightweight design ensures that it is easily portable, fitting comfortably in a pocket or bag without adding bulk. The device also includes built-in speakers, allowing users to enjoy their media without the need for headphones, though it also supports external headphones for personal listening.

One of the notable characteristics of the COBY MP-C983 is its ability to function as an FM radio. This feature enables users to tune into their favorite radio stations for live broadcasting, offering an additional layer of entertainment. Additionally, the player includes a voice recording function, allowing users to capture audio notes or lectures directly onto the device, adding to its multifunctionality.

Connectivity is another key aspect of the MP-C983, featuring USB support that allows users to easily transfer files from computer to device. This integration ensures that users can keep their media library up to date without hassle. The player also comes with an expandable memory slot, enabling users to increase their storage capacity by using a compatible microSD card.

The design of the MP-C983 is both sleek and intuitive, featuring easy-to-use navigation controls. This simplicity allows users of all ages to operate the device without difficulty. Furthermore, the inclusion of customizable features such as screen brightness settings and equalizer options allows users to tailor their listening experience to their personal preferences.

In summary, the COBY electronic MP-C983 is an impressive portable media player that combines multiple functionalities into one compact device. With its vibrant display, extensive format support, FM radio feature, voice recording capability, and user-friendly design, it stands out as an excellent choice for individuals seeking an efficient and versatile media playback solution. Whether for music, video, or radio, the MP-C983 delivers a reliable performance for on-the-go entertainment.