Compaq 233789-371 manual Internet Access

Symptom

Cannot connect to the Internet.

Cannot automatically launch Internet programmes.

Internet takes too long to download Web sites.

Internet Access

Problem		Solution
Internet Service	Verify Internet settings or contact your ISP for
Provider (ISP) account	assistance.
is not set up properly.
Modem is not set up	Reconnect the modem, verifying the following
properly.	connections: telephone line to telephone (for
	external phone sets) and telephone line to wall
	jack (from computer to wall).
Web browser is not set	Verify that the Web browser is installed and set
up properly.	up to work with your ISP.
You must log in to your	Log in to your ISP and launch the desired
ISP before some	programme.
programmes will start.
Modem is not set up	Verify that correct modem speed and COM port
properly.	are selected:
	1.	Click Start and point to Settings.
	2.	Click Control Panel. The Control Panel
		window is displayed.
	3.	Double-click Modems. Windows detects the
		modem(s) you have installed.
	4.	Click the Properties button. An identification
		window is displayed.
	5.	Verify that the correct modem port is set and
		the maximum speed of your modem is
		selected. Reset these settings if necessary.
	6.	Click OK to close the identification window.
	7.	Click Close to close the Modems Properties
		Window.
	8.	Click The Close P button in the upper right
		corner of the Control Panel window to return
		to the Windows desktop.

MY PRESARIO—GETTING STARTED NEED SOME HELP? 8-11