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Compaq 5BW474 Hard Drive, Symptom, Problem, Solution, Wizard, Select Perform maintenance now

Models: 5BW474

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Symptom

Computer does not respond, or seems to be locked up.

Hard drive error message is displayed.

Hard drive fault protection error message is displayed.

Hard Drive

Problem		Solution
Problem		Solution

Program in use has	Attempt a normal Windows shutdown. If this
stopped responding to	fails, press the Reset button for four or more
commands.	seconds to turn off the power. To restart your
	computer, press the Reset button again.

Part of hard drive has	Run the Windows Maintenance Wizard to repair
failed.	the drive:
	1.	From the Windows taskbar, click the Start
		button.
	2.	Point to Programs, then Accessories, then
		System Tools, and then click Maintenance
		Wizard.
	3.	Select Perform maintenance now.
	4.	Click OK.
Part of hard drive has	Call Compaq Technical Support. Refer to your
potential to fail or	Certificate of Warranty for details.
could already have
failed.

6-10 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Compaq 5BW474 manual Hard Drive, Symptom, Problem, Solution, Wizard, Select Perform maintenance now

Contents

214905-372 My Presario - Getting Started2000 Compaq Computer Corporation Page Chapter 1 Introduction ContentsChapter 2 Setting Up Your Computer Making Screen Selections Accessing Software and Files Chapter 3 Using Your ComputerTurning on the Speakers Adjusting the Volume ScrollingWhat Is the Internet? What Is a Hyperlink? Compaq Connection Helper Chapter 4 Welcome to the WebSetting the Internet Buttons to AOL Internet Connection Connecting with Compaq.NET Powered by MSN Connecting with AOLChapter 6 Need Some Help? Chapter 5 Common TasksEntering BIOS CMOS Setup Utility Using the Recovery CDIndex CONTENTS-VMY PRESARIO-GETTING STARTED CONTENTS-VIInformation Safety and Comfort Using This Guide Symbols and Graphics Used Where Can I FindIntroduction In This Chapter1-2 INTRODUCTION Using This GuideSymbols and Graphics Used Warranty Certificate Where CanReplacing Parts I Find Information?Safety and Comfort Presario Learning More Using the MyYour Computer at a Glance Setting Up Your Computer Registration SettingSetting Up an Internet Service Provider ISP Account Setting Up Your PrinterWhat’s in Back? Your Computer at a GlanceWhat’s in Front? Setting Up Your Computer Registering with Compaq and Microsoft RegistrationSetting up an Internet Service Provider ISP Account Setting Up Your Printer Keyboard Basics Keyboard Buttons Scroll Mouse Speakers Using YourDiskette, Hard Drive CD-ROM, and DVD-ROM Drives ComputerGetting to Know the Standard Keyboard Keys Keyboard BasicsVolume/Mute buttons Keyboard ButtonsCD/DVD controls Internet ZoneUsing CD/DVD Control Buttons get creative using the Web Using Internet Zone ButtonsNote Button functions may vary by model and by region browser is Alta VistaDescription Using Quick Launch Web ButtonsMy Program 4. Select Program or Document Adjusting the VolumeAssigning the My Program Button Waking Your Computer Putting Your Computer to SleepUnderstanding the System Status Lights Scroll Mouse Accessing Software and FilesMaking Screen Selections ScrollingAutoscrolling Adjusting the Volume SpeakersTurning on the Speakers The Diskette Drive Diskette, Hard Drive, CD-ROM and DVD-ROM Drives1. Press the Load/Eject 1 button to open the drive door The Hard DriveCD-ROM, CD-RW, or DVD-ROM Drive Playing an Audio CD Removing a Disc from a Drive3. Point to Programs, and then Compaq DVD Express Playing a DVD MovieUses Creating Your Own CDsMedia MY PRESARIO-GETTING STARTED 3-18 USING YOUR COMPUTERWelcome to Internet Connection Web Searches eMail Content Advisorthe Web Basic ConceptsBasic Concepts What Is the Internet?What Is a Hyperlink? Compaq Connection Helper Setting the Internet Buttons to AOLInternet Connection Connecting with Compaq.NET Powered by MSNConnecting with AOL Web Searches Searching the Web Using Compaq.NET Powered by MSNSearching the Web Using AOL Typing an eMail Message Setting Up Outlook Express eMaileMail Understanding eMail Addresses 4-8 WELCOME TO THE WEB Sending an eMail Using Outlook ExpressSending an eMail Using AOL Reading Your AOL eMail Messages Reading Your Outlook Express eMail MessagesRestricting Internet Content Content AdvisorIn This Chapter Common 5 TasksPrint Basics Games Software Print Basics Using the Menu to PrintGames Playing Preinstalled Games on Your ComputerSoftware Installing Software from a CD, DVD, or DisketteInstalling Software Downloaded from the Internet MY PRESARIO-GETTING STARTED 5-6 COMMON TASKSNeed Some Recovery CD TroubleshootingHelp? Helpful HintsHelpful Hints Entering BIOS CMOS Setup UtilityUsing the Recovery CD Recovery CDAudio TroubleshootingSymptom CD-ROM, CD-RW, or DVD-ROMProblem SolutionSymptom Diskette DriveProblem SolutionProblem SymptomSolution Select Perform maintenance nowProblem SymptomSolution My Computer iconSymptom Display MonitorProblem SolutionSymptom Hard DriveProblem SolutionSymptom Internet AccessProblem SolutionSymptom Keyboard and Scroll MouseProblem SolutionSymptom MemoryProblem SolutionSymptom PowerProblem SolutionSolution SymptomProblem MY PRESARIO-GETTING STARTED 6-16 NEED SOME HELP?Index SymbolsCompaq.NET powered by MSN 2-5, 4-3 Page Page