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Compaq 5BW474 manual Diskette Drive, Symptom, Problem, Solution, Diskette is damaged

Models: 5BW474

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Diskette Drive

Symptom

Not reading drive: “Abort, Retry, Fail?” message appears.

“Non-system disk or disk error” message is displayed.

Diskette drive light stays on.

Diskette Drive

Problem

 

Solution

 

 

 

A non-formatted

To format the diskette:

diskette has been

1.

Double-click the My Computer icon on the

inserted.

 

Windows desktop.

 

2.

Select the diskette (A) drive.

 

3.

Click File, and point to Format.

 

4.

Select desired options, and click Start to

 

 

begin formatting the diskette.

 

 

Diskette is damaged.

Replace the diskette with a new one.

A diskette that does

When drive activity stops, remove the diskette

not contain system

and press the Spacebar. The computer should

files needed to start

start up.

your computer has

 

 

been inserted in drive.

 

 

 

 

Disk error has

Restart your computer by pressing the Start/

occurred.

Reset button. If the error returns, see the next

 

problem “System files have been damaged.”

 

 

 

System files have been

1.

Insert a start-up diskette into the diskette

damaged.

 

drive.

 

2.

Restart your computer.

 

3.

At the A:> prompt, type SYS C: and press the

 

 

Enter key. The following message is

 

 

displayed: SYSTEM TRANSFERRED. This task

 

 

restores the system files to the hard drive.

 

4.

Restart your computer.

 

 

Hard drive has failed.

Call Compaq Technical Support. Refer to your

 

Certificate of Warranty for details.

 

 

 

6-6 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Compaq 5BW474 Diskette Drive, Symptom, Problem, Solution, Double-click the My Computer icon on the, Diskette is damaged
Page 60 Page 62