Compaq 5BW474 manual Internet Access, Symptom, Problem, Solution, is not properly set up

Symptom

Cannot connect to the Internet.

Cannot automatically launch Internet programs.

Internet takes too long to download Web sites.

Internet Access

Problem			Solution
Internet Service	Verify Internet settings, or contact your ISP for
Provider (ISP) account	assistance.
is not properly set up.
Modem is not properly	Reconnect the modem, verifying the following
set up.	connections: telephone line to telephone (for
	external phone sets) and telephone line to wall
	jack (from computer to wall).
Web browser is not	Verify that the Web browser is installed and set
properly set up.	up to work with your ISP.
You must log in to your	Log in to your ISP and launch the desired
ISP before certain	program.
programs will start.
Modem is not properly	Verify that correct modem speed and COM port
set up.	are selected:
	1.	Click Start and point to Settings.
	2.	Click Control Panel. The Control Panel
		window is displayed.
	3.	Double-click Modems. Windows detects the
		modem(s) you have installed.
	4.	Click the Properties button. An identification
		window is displayed.
	5.	Verify that the correct modem port is set and
		the maximum speed of your modem is
		selected. Reset these settings if necessary.
	6.	Click OK to close the identification window.
	7.	Click Close to close the Modems Properties
		Window.
	8.	Click The Close		button in the upper right
		corner of the Control Panel window to return
		to the Windows desktop.

MY PRESARIO—GETTING STARTED NEED SOME HELP? 6-11