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3-2 Troubleshooting Guide

Audio

Symptom Problem Solution
Speaker cables are not
properly connected.
Shut down your Internet PC using the
normal Windows shutdown procedure.
Reconnect the speakers. Refer to the
Compaq Hardware and Software Setup
poster for detailed instructions.
Volume has been muted. On the Taskbar, click the Volume icon
and clear the Mute check box.
Internet PC is in Sleep mode.
This mode is identified when
the power status light on the
front of your Internet PC turns
amber.
Press the Power button to wake your
Internet PC.
No sound.
Windows does not detect
audio driver.
1. On the Taskbar, click the Start button
and point to Settings.
2. Click Control Panel.
3. Double-click the System M
MM
M icon.
4. Click the Device Manager tab.
5. Click the µ plus sign next to Sound,
video and game controllers, and select
the installed audio driver.
6. Click the Remove button, and click
OK.
7. Restart your Internet PC and let
Windows redetect the audio driver.
Sound is too low. Volume has been set too low. Click the Volume icon on the Taskbar,
and click the Volume slider bar and then
drag it up, or press the Volume Up button
on your Compaq Internet Keyboard.
Volume is too high. Click the Volume icon on the Taskbar,
and click the Volume slider bar and drag
it down, or press the Volume Down button
on your Compaq Internet keyboard.
Sound is distorted.
Speakers may be damaged. Call a Compaq Authorized Service
Provider. See your Warranty Statement for
details.