Compaq 7360 Troubleshooting Guide 13-3 Audio

Troubleshooting Guide 13-3Audio

Symptom Problem Solution

Audio recordings

from digital video

camera sound is

distorted.

DVD is not set up properly. Change settings in the DVDeck program.

1. From the Taskbar, click the Start

button.

2. Point to Programs, and DVDeck, and

then DVDeck.

3. Click the Options tab.

4. Click AVI Interleave Options button.

5. In the Interleave Factor area, change

the default setting to 4:1.

6. Click OK and close the window.

Audio CD or DVD

does not play.

See troubleshooting topic CD or DVD in this section.

Volume ¶ icon is

missing from

Windows Taskbar.

Multimedia settings have been

changed.

1. On the Taskbar, click the Start button.

2. Click Control Panel.

3. Double-click Multimedia.

4. Select the Show volume control on

taskbar option, and click OK.

Contents

Main Contents CHAPTER 1 CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 CHAPTER 6 CHAPTER 7 CHAPTER 8 CHAPTER 9 CHAPTER 10 CHAPTER 11 CHAPTER 12 CHAPTER 13 CHAPTER 14 Page CHAPTER 15 Page Chapter 1 Using this Guide Text Conventions + Page Understanding Your Service and Support Options + Page Page Identifying the Front Components on Your Internet PC Page Page Rear Connectors ^^ ^ Page Chapter 3 Turning On and Turning Off Your Internet PC Turning On Your Internet PC + Recovering from a Locked Program or System + Recovering from a Locked Program Recovering from a Locked System Turning Off Your Internet PC ` Shutting Down Your Internet PC Using the Microsoft Windows Start Menu Shutting Down Your Internet PC Using the Power Button Recovering from a Loss of Electrical Power Power Surges and Sags Page Page Chapter 4 Saving Energy Using Sleep and Power Management Accessing the Microsoft Windows Power Management Settings icon. The Power Management Properties window Preset Power Schemes Creating a Personal Power Scheme Identifying the Power Status Lights The Power Status Light The Hard Drive Activity Light Using the Power Button ` + Activating the Sleep Mode Activating Sleep through the Microsoft Windows Start Menu Activating Sleep Using the Sleep Button Waking Up Your Computer Page Introducing the Features of Your Internet PC Page + 6* 7 Page Page Reprogramming Your Easy Access Buttons + Disabling and Enabling the Easy Access Buttons Working with the Standard Keyboard Keys ) )) ) 5 -8 Introducing the Features of Your Internet PC Key/Button Description Page Page Introducing the Features of Your Internet PC 5-11 Understanding Scroll Mouse Functions Scrolling and Zooming with the Mouse Choosing Scroll Mouse Options Using CyberJump and HyperJump Page Page Inserting and Removing a CD or DVD + Playing an Audio CD Playing a non DVD Video CD + Identifying Your Storage Drives H m Q + Identifying Your Hard Drive Size m Using Your Diskette Drive ` Write-Protecting a Diskette Page Chapter 6 Introducing Microsoft Windows Finding Help Windows Help Customizing the Windows Desktop Arranging Icons Selecting a Background Adding a Screen Saver Searching for Files Creating New Folders Deleting Files and Folders Creating Shortcuts Using Microsoft Windows Accessories Installing Additional Software * Installing Software from a CD or Diskette Installing a Downloaded Program File * Page Identifying and Removing Computer Viruses Scanning for Viruses + Creating an Anti-Virus Emergency Diskette Using an Anti-Virus Emergency Diskette + Keeping Your Anti-Virus Software Current + Page Chapter 8 Learning about Your Modem Performance Features Identifying Your Modem Connecting Your 56K V.90 Modem 56K ITU V.90 Standard Understanding Point-to-Point Connections Getting the Latest Modem Information Page Chapter 9 Surfing the Internet Internet Addresses (URLs) Understanding the World Wide Web Choosing an Internet Service Provider Using a Web Browser Microsoft Internet Explorer + 9 -4 Surfing the Internet + Surfing the Internet with Your Keyboard 3 $$ - Page Surfing Tips Accessing a Search Engine Using a Search Engine Page Chapter 10 Maintaining Your Internet PC Cleaning Your Internet PC Exterior Surfaces Keyboard Mouse Using System Maintenance Features Chapter 11 Upgrading Your Internet PC Preparing to Upgrade Your Internet PC ` Page Page Removing the Cover Replacing the Cover Identifying Power Supply and Data Cables * Power Supply Cables Page Moving the Power Supply Page Page + Installing an Expansion Card Determining Expansion Card Compatibility Inserting an Expansion Card Page Page Adding or Replacing Memory Modules Installing Additional Memory + Page Replacing the Real-Time Clock Battery a . Page Replacing a Battery + Page Chapter 12 Understanding Your Service and Support Options Compaq Support Using Compaq Diagnostics Testing Equipment * System Record Compaq Service Connection + Overview Turning Compaq Service Connection On and Off How it Works Compaq Service Connection Privacy and Data Security Statement Internet Support * Drivers Installing Drivers for New Hardware Reinstalling Deleted Drivers Chapter 13 Troubleshooting Guide Helpful Hints Understanding This Guide 3-2 Troubleshooting Guide Audio MM M Troubleshooting Guide 13-3 Audio 3-4 Troubleshooting Guide CD or DVD MM M Troubleshooting Guide 13-5 3-6 Troubleshooting Guide Troubleshooting Guide 13-7 3-8 Troubleshooting Guide Troubleshooting Guide 13-9 Display 3-10 Troubleshooting Guide Display Troubleshooting Guide 13-11 Games Hard Drive 3-12 Troubleshooting Guide Internet Troubleshooting Guide 13-13 Internet Keyboard and Mouse 3-14 Troubleshooting Guide Keyboard and Mouse Troubleshooting Guide 13-15 Memory 3-16 Troubleshooting Guide Troubleshooting Guide 13-17 a Page Chapter 14 a Safety and Comfort Promoting a Safe and Comfortable Work Environment + Important Choices Take Action for Safety and Comfort * Key Principles Adjust Move Relax Listen Finding Your Comfort Zone A Range of Positions Vary Your Posture Move Different Tasks, Different Postures Organizing Your Adjustments Feet, Knees, and Legs * Providing Enough Leg Room Back * Forearms, Wrists, and Hands Shoulders and Elbows Checking Elbow Height * Eyes Resting Your Eyes Cleaning Your Monitor and Glasses Having Your Eyes Examined Arranging Your Work Area Positioning the Monitor Adjusting the Monitor Height Tilting the Monitor Adjusting Monitor Height for Bifocal and Trifocal Users Eliminating Glare and Reflections on Your Monitor * Keyboard and Pointing Device Positioning the Keyboard Page Arm Supports and a Palm Rest * Using Arm Supports Using a Palm Rest Papers and Books Minimizing Your Reach Using a Document Holder Phone Working in Comfort Using a Notebook Computer On the Road Seeking Comfort Being Inventive Typing Style Reaching for Keys and Key Combinations Page Pointing Style Using a Keyboard on a Sofa Aligning Forearms, Wrists, and Hands * Taking Breaks and Varying Your Tasks Take Breaks Vary Your Tasks Reduce Sources of Stress Monitoring Your Health Habits and Exercise Monitoring Personal Tolerance Levels and Limits Cultivating Health and Fitness Organizing Your Adjustments From the Ground Up From the Top Down Self-Check Seated Position Shoulders, Arms, Wrists, and Hands Eyes Typing Style Keyboard and Pointing Device Notebook Computing General Prevention Electrical and Mechanical Safety Information Introduction Product Safety Policy and General Practice Safety Standards Installation Requirements + General Precautions for Compaq Products Damage Requiring Service Servicing Mounting Accessories Ventilation Water and Moisture Grounded (Earthed) Products Page Power Cords Protective Attachment Plug Extension Cord Overloading Page Precautions for Portable Computer Products Precautions for Server and Network Products Safety Interlocks and Enclosures Accessories and Options Products with Casters Hot-Pluggable Power Supplies Floor Standing Products Rack-Mountable Products Precautions for Products with External Television Antenna Connectors Compatibility External Television Antenna Grounding Lightning Protection Power Lines Antenna Grounding Precautions for Products with Modems, Telecommunications, or Local Area Network Options Precautions for Products with Laser Devices Laser Information For More Information Page Page Chapter 15 Government Approvals Federal Communications Commission Notice Modifications Cables Declaration of Conformity for Products Marked with the FCC Logo (United States Only) Canadian Notice Telecom Network Approvals U.S. Regulations Governing the Use of Modems Ringer Equivalence Number (REN) Telephone Consumer Protection Act of 1991 a Safety . a Batteries Power Cords a Laser Assemblies CDRH Regulations Page 5-8 Government Approvals Using the Computer Locating the Regulatory Compliance Markings Labels Energy Compliance , ` Glossary Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Index A B C D F G H I K L M P R S T U V W Z