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Compaq 9200c manual Problem solving

Models: 9200c

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4	Problem solving

This chapter contains troubleshooting information to help you resolve problems with the device. See the HP 9200C Digital Sender Support Guide for more advanced troubleshooting information.

ENWW

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Compaq 9200c manual Problem solving

Contents

HP 9200c Digital Sender Page User Guide Copyright and License Table of contents Appendix a Support Digital-sender basics User-guide links Quick access to digital-sender informationWhere to look for more information Hardware features HP 9200C Digital Sender featuresDigital-sender parts Media specifications Digital-sender software SoftwareSoftware security Network authenticationControlling digital-sending security Secure e-mailEnww Control panel Button Function Control-panel featuresUsing the control-panel buttons Data LED Ready LEDData LED Sleep modeUnderstanding digital-sender status Element Status indicationEnww To load the ADF Digital-sending tasksLoading documents Loading documents in the ADFTo use the scanner glass Avoiding ADF jamsLoading documents onto the glass Logging Changing settingsSending documents Content button Changing the Original SettingsChanging the scan settings Job ModeFile formats Using e-mail to send a documentSubject button Mail Settings button Start buttonSending a basic e-mail message Changing the settings Using the auto-complete functionJPG Controlling file sizeRemove button Using the address bookCreating a recipient list More information Using Secondary E-mailFaxing a document Editing the address bookFax recipients list One-touch speed-dial buttons Fax success or failure notifications Using speed dials and one-touch buttonsSending to a folder Using the phone bookFile Name button Folder Settings button Other button Sending to workflow Enww Problem solving Clearing jams CleaningJams Jams Locate the separation pad AaBbCc Replacing the mylar sheetAction to take TroubleshootingProblem Troubleshooting Enww Control panel is using the wrong language Understanding control-panel error messages Mail Gateway did not respond Error message Explanation or action neededJob failed Error executing digital send job. Job failed HP Digital Sending Delivery ErrorEnww EIO Buffer Overflow Xy ErrorXx Error Insufficient MemoryPermanent Storage Write Fail Permanent Storage FullHP Customer support SupportAppendix a Support ADF IndexTiff ADF Enww Page Q5916-90910