Compaq 9200c manual Error message Explanation or action needed, Mail Gateway did not respond

Models: 9200c

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Error message

Explanation or action needed

CHECK CABLES. CHECK SCANNER LOCK.

A problem exists with the scanner. Make sure

 

that the scanner lock is in the unlocked position.

 

(See Digital-sender parts for the location of the

 

scanner lock.) Turn the device off and then on

 

again.

Check the glass and remove any paper, then press "Start"

Clearing event log

Digital Send server is not responding

alternates with

Contact administrator

E-mail Gateway did not accept the job because the attachment was too large

A document needs to be removed from the scanner glass.

The device is clearing the event log.

The digital sender cannot communicate with the HP DSS server. Check the network connection and have the system administrator verify that the HP DSS server is running.

The scanned documents have exceeded the size limit of the e-mail server. Resend the job by using a lower resolution, smaller file size setting, or fewer pages.

E-mail Gateway did not respond

An e-mail gateway has exceeded the time-out

 

value. Try resending. If the problem persists,

 

contact the system administrator.

E-mail Gateway rejected the job because of the addressing information.

alternates with

Job failed

Error executing digital send job. Job failed

One or more of the e-mail addresses is incorrect. Double check the e-mail addresses and send the job again.

An error occurred during an e-mail send job. Verify that you have typed the correct e-mail recipient addresses and try sending again. If this error persists, have the network administrator verify that the SMTP server is functioning correctly.

Event Log Empty

You are attempting to view an empty event log

 

by selecting Show Event Log from the control

 

panel.

Flash File System is Full

The flash disk or file system has reached

 

maximum capacity. Wait for all pending jobs to

 

be sent and then try again.

Flash is Write Protected

The flash file is protected, and no new files can

 

be written to it.

 

To remove this message from the display, turn

 

the device off and then on.

 

If the message returns, contact your system

 

administrator.

HP Digital Sending: Delivery Error

Try sending the job again. If you continue to

 

experience problems, check the network

 

connection and contact the system administrator.

Initializing permanent storage

This message appears momentarily during

 

power-up when the device hard disk is initializing.

ENWW

Understanding control-panel error messages

39

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Compaq 9200c manual Error message Explanation or action needed, Mail Gateway did not respond, Event Log Empty