Compaq DWZZH manual Document Structure, Support and Services Who to contact in the Americas

Models: DWZZH

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DWZZH 16–Bit UltraSCSI Hub

Document Structure

This guide contains the following chapters:

Chapter 1. Introducing the DWZZH UltraSCSI Hub

This chapter gives brief functional and physical descriptions of the DWZZH Hub and lists significant product specifications.

Chapter 2. Using the DWZZH UltraSCSI Hub

This chapter gives the procedures for configuring a StorageWorks SCSI bus using a DWZZH Hub.

Chapter 3. SWCC and UltraSCSI Hubs

This chapter provides important information concerning the use of StorageWorks Command Console (SWCC) on SCSI buses that have an UltraSCSI hub. While the information provided here is important, it is essential that you have read the SWCC manual and release notes.

Glossary

The Glossary defines terms that are used frequently with StorageWorks and SCSI bus components.

Support and Services

Who to contact in the Americas

Information and Product Questions:

Local Sales Office / StorageWorks Hotline

 

1-800-786-7967

Installation Support:

Contact the Compaq Distributor where the

 

Storage Solution was Purchased / Local

 

Compaq Sales Office.

Compaq Multivendor Customer Service (MCS)

Installation

Contact the Compaq Customer Support

 

Center (CSC).

Warranty

Contact the Compaq Customer Support

 

Center (CSC) for warranty service after

 

solution is installed and operating.

Remedial

Contact the Compaq Customer Support

 

Center (CSC)

 

Note: A Service Contract is recommended

 

when the equipment is out of warranty.

 

Contact the local Compaq Sales Office.

 

 

Customer Support Center (CSC)

1 800-354-9000

 

 

x

EK–DWZZH–UG. D01

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Compaq DWZZH manual Document Structure, Support and Services Who to contact in the Americas