Help
Help
This section will help you when you have problems setting up your printer, or you need general printing help. For additional help, press the Help button on the Printer Properties dialog.
The installation screen did not appear
1Make sure you click Cancel on any screens similar to in step 6 on page 6.
2 Make sure the Compaq printer software CD is in your
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6 Continue with in step 6 on page 6.
The printer light is blinking
Make sure you have properly loaded the paper into the printer. If there is an error message on your screen, follow the instructions on it.
The printer isn’t working
Try the following:
>Check the printer cable. Is it securely plugged into the printer and your computer?
>Check the printer status:
a From the Start menu, click Settings Printers.
bFrom the Printers folder,
>Default Printer is selected.
>Pause Printing is not selected.
>If you have connected your printer to a device such as a scanner or fax machine, disconnect the printer from that device and connect the printer directly to your computer.
Help
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