Maintenance and Service Guide
Page
Contents
Illustrated Parts Catalog
Screw Listing Index
Product Description
Models
Key
Key Description Options
Compaq Evo Notebook N410c Models
Nafta
N410c 120 Asia Pacific 470037-758
N410c 100 Asia Pacific 470040-136
N410c 100 Asia Pacific 470040-177
Compaq Evo Notebook N410c Models
Compaq Evo Notebook N400c Models
470013-752
470013-750
Features
Clearing a Password
Power Management
Computer External Components
Front Panel Components
Component Function
Right Side Components
Right Side Components
Connects the modem cable to an
Left Side Components
Left Side Components
Keyboard Components TouchPad Model
Keyboard Components
Keyboard Components
Keyboard Components
Fn key
Bottom Components
Bottom Components
Rear Panel Components
Rear Panel Components
Design Overview
Troubleshooting
Computer Setup Diagnostics Utilities
Using Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Advanced Menu
Using Compaq Diagnostics
Obtaining, Saving, or Printing Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Maintenance and Service Guide
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart Description
Flowchart 2.1 Initial Troubleshooting
All drives
Flowchart 2.2 No Power, Part
Flowchart 2.3 No Power, Part
Flowchart 2.4 No Power, Part
Internal
Flowchart 2.5 No Power, Part
Flowchart 2.6 No Video, Part
Flowchart 2.7 No Video, Part
From Flowchart No Video, Part Remove
Flowchart 2.8 Nonfunctioning Docking Station if applicable
Backplane board Switch box
Flowchart 2.9 No Operating System OS Loading
No OS Loading
Flowchart 2.10 No OS Loading from Hard Drive, Part
CD?
Flowchart 2.11 No OS Loading from Hard Drive, Part
Flowchart 2.12 No OS Loading from Hard Drive, Part
Flowchart 2.13 No OS Loading from Diskette Drive
Flowchart 2.14 No OS Loading from CD- or DVD-ROM Drive
Flowchart 2.15 No Audio, Part
Undock
Flowchart 2.16 No Audio, Part
Flowchart 2.17 Nonfunctioning Device
Nonfunctioning Device Reseat
Flowchart 2.18 Nonfunctioning Keyboard
Flowchart 2.19 Nonfunctioning Pointing Device
Flowchart 2.20 No Network or Modem Connection
Illustrated Parts Catalog
Serial Number Location
Computer System Major Components
Computer System Major Components
Miscellaneous Plastics Kit
Computer System Major Components
Description Number Displays
Palm rests
Computer System Major Components
Keyboard with pointing stick for use only with
Computer System Major Components
Description Number Switch cover 231453-001 Hard drives
Spare Part
Base enclosures
Computer System Major Components
Battery packs
Description Number Modem cables
Mini PCI communication boards
Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components Spare Part Number
Mass Storage Devices
Mass Storage Devices
External diskette drive
Mass Storage Devices
Description Number Hard drives
Optical drives
Miscellaneous Spare Parts
Miscellaneous Spare Parts not illustrated
Description Number Mobile Expansion Units
Modem cable
Description Number Modems
Modem adapters
RJ-11 P55 adapters
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Packaging and Transporting Precautions
Preventing Electrostatic Damage
Workstation Precautions
Grounding Equipment and Methods
Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
# of Screws
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description Removed
Preparing the Notebook for Disassembly
Removing the Primary Battery Pack
Removing the Optional External Battery Pack
Computer Feet
Replacing the Computer Feet
Palm Rest
Palm Rest Spare Part Number Information
Removing the Palm Rest Screws
Releasing the Palm Rest
Releasing the Palm Rest
Releasing the Palm Rest
Maintenance and Service Guide
10. Disconnecting the Pointing Stick Button Cable
11. Routing the RTC Battery and TouchPad Cables
Memory Expansion Board
12. Removing the Memory Expansion Compartment Cover
13. Removing a Memory Expansion Board
14. Removing a Memory Expansion Board
Hard Drive
Hard Drive Spare Part Number Information
Reverse the above procedure to install the hard drive
Mini PCI Communications Board
Mini PCI Communications Board Spare Part Number Information
Reverse the above procedure to install the modem/NIC board
Keyboard
Keyboard Spare Part Number Information
17. Removing the Keyboard Screws
18. Releasing the Keyboard
Reverse the above procedure to install the keyboard
Real Time Clock RTC Battery
20. Removing the RTC Battery
Switch Cover
Switch Cover Spare Part Number Information
Reverse the above procedure to install the switch cover
Display
Display Spare Part Number Information
23. Removing the Display
Removal and Replacement Procedures
Modem Cable
Modem Cable Spare Part Number Information
25. Removing the Right Display Support
26. Removing the Modem Cable on Evo Notebook N410c Models
27. Removing the Modem Cable on Evo Notebook N410c Models
Reverse the above procedure to install the modem cable
System Board
System Board Spare Part Number Information
29. Removing the Center Display Support
30. Removing the System Board Screw
31. Removing the System Board Screws and Screwlocks
Removal and Replacement Procedures
Maintenance and Service Guide
Removal and Replacement Procedures
Reverse the above procedure to install the system board
36. Installing the System Board
Maintenance and Service Guide
Computer
Relative humidity
Shock
Vibration
Inch XGA, TFT Display
Inch SVGA, TFT Display
Hard Drives
Disk rotational
40 GB 30 GB 20 GB Physical configuration
Buffer size3
Speed Transfer rate
Diskette Drive
CD-ROM Drive
DVD-ROM Drive
Track pitch
Audio output level
Battery Packs
Energy
Environmental requirements
System DMA
Power supply input
AC Adapter
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
System I/O Addresses
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 Parallel
Pin Signal Audio out
Table A-2 Serial
Table A-3 Stereo Speaker/Headphone
Pin Signal Audio
Table A-4 Microphone
Table A-5 Universal Serial Bus
Table A-6 RJ-45 Network Interface
Table A-7 RJ-11 Modem
Table A-8 External Monitor
Power Cord Set Requirements
Conductor Power Cord Set
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country Accredited Agency Applicable Note Number
BSI
Screw Listing
Where used
Table C-1 Phillips P0 Metric 2.0 × 3.0 Screw
Head Color Qty Length Thread Width
Table C-2 Torx T8 Metric 2.0 × 6.0 Screw
Figure C-2. TM2.0 × 6.0 Screw Locations
Figure C-3. TM2.0 × 6.0 Screw Locations
Figure C-4. TM2.0 × 6.0 Screw Locations
Color Qty Length Thread Width Black Where used
Table C-3 Phillips P0 Metric 2.0 × 5.0 Screw
Head
Table C-4 Phillips P0 Metric 2.0 × 4.0 Screw
Figure C-6. TM2.0 × 4.0 Screw Location
Figure C-7. TM2.0 × 4.0 Screw Location
Table C-5 Phillips P0 Metric 2.0 × 7.0 Barrel Screw
Figure C-8. PM2.0 × 7.0 Barrel Screw Location
Table C-5 Torx T8 Metric 2.0 × 4.0 Screw
Figure C-9. TM2.0 × 4.0 Screw Locations
Table C-6 Mm × 9.5 Screwlock
Figure C-10. HM5.0 × 9.5 Screwlock Locations
Index
Index
Index-3
Index-4
Index-5
Index-6
