Compaq Maintenance and Service Guide for Compaq Presario Flowchart 2.17-Nonfunctioning Device

Troubleshooting

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning

device.

Reseat device.

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

Y

Clear

CMOS.

Reattach device. Close computer, plug in power, and reboot.

N

Device

boots

properly?

Y

Done

Any physical

device detected?

N

Replace hard drive.

Replace NIC.

If integrated NIC, replace system board.

Replace diskette

drive.

Fix or

replace

broken item.

Go to

“Flowchart

2.9—No

Operating System (OS) Loading.”

N

Device

boots

properly?

Y

Done

Maintenance and Service Guide 2–33