What should I do if I have a problem with my Conaire VL Series chiller?

If you encounter a problem that cannot be resolved through normal troubleshooting procedures, contact the Conair service department with your chiller's model and serial numbers for assistance.

How can I obtain warranty service for my Conair VL Series chiller?

Prior to any repair or service of a warranty nature, you must notify the Conair service department for authorization. Warranty claims will not be honored without prior authorization.

What periodic preventative maintenance should I perform on my Conair VL Series chiller?

Periodic preventative maintenance tasks include lubricating motors, tightening wire terminals, cleaning motor starter and contactor contacts, checking safety switch settings, cleaning condenser fins, back flushing the evaporator, checking the glycol/water solution ratio, and inspecting the system for leaks.

5.1WARRANTY SERVICE PROCEDURE

A.In the event of a problem with a chiller that can not be resolved by normal troubleshooting procedures, the customer is invited to consult the Conair service department for assistance. The correct model number and serial number of the chiller must be available. The service department will attempt to isolate the problem and advise repair procedures. Often times, with the customer’s input and with the machine diagnostics, problems can be determined with “over-the-phone” consultation.

B.If the problem is beyond the scope of “over-the-phone” consultation, and if the warranty status of the machine is valid, Conair will contact the nearest authorized service contractor and provide authorization to conduct an “on-site” inspection of the unit in order to determine the course of repair. If the chiller is not covered by the warranty, Conair will advise on the repair and recommend available service contractors.

C.Conair manufactures a complete line of heat transfer equipment. It is of the utmost importance that Conair have the correct model number and serial number of the machine in question. This will allow Conair to obtain the correct manufacturing records which will help the service department to properly troubleshoot the problem and obtain the proper replacement parts when they are required. This information is stamped on the metal data tag that is attached to the machine.

D.The Conair service department must be notified prior to any repair or service of a warranty nature. Warranty claims will not be honored without prior authorization.

5.2PERIODIC PREVENTATIVE MAINTENANCE

A.Lubricate all motors. Note that some motors are supplied with sealed bearings.

B.Tighten all wire terminals.

C.Clean and check motor starter and contactor contacts.

D.Check safety switch settings.

E.Clean condenser fins of dust and dirt.

F.Back flush evaporator.

G.Check glycol/water solution ratio for operating temperature.

H.Check system for leaks.

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VL Series Portable Chillers, 0.25 to 1.5 Tons

UGH020/0301

Conair VL Series manual 5.1WARRANTY SERVICE PROCEDURE, 5.2PERIODIC PREVENTATIVE MAINTENANCE

Models: VL Series