16
COWON D3
+ Video won’t play.
- Check to see if the video le is supported by COWON
device.
- Video les that do not play properly on the product
may need to be converted by COWON MediaCenter -
JetAudio.
+ FM Radio does not work.
The product’s earphones work as the FM Radio antenna.
Straightening the earphone cable will result in better
radio reception. FM Radio reception may be poor at
locations where FM Radio transmissions are shielded.
If FM Radio does not work where reception should be
possible, please contact our service center.
+ There is too much noise in my recordings.
The product uses ultra-small internal microphone, so
it may be more susceptible to noise during recordings.
The microphone should not be covered with anything
during recording.
+ Characters on the display are corrupted.
Set your preferred language again in Settings –
Language & Keyboard – Select locale. If the problem
persists, download the latest rmware from www.
COWON.com and apply it to the device.
+ Computer cannot recognize the player when
connected.
Try the RESET button in the back. If you experience a
frequent disconnection or unstable connectivity, connect
the player directly to the USB port of the PC, rather
than a separate USB hub. As COWON products use the
USB connection for the main power system, unstable
power supply can cause a connection failure.
+ Memory capacity of the player is different or
smaller than specied.
The total & available space shown on Settings – SD
card & D3 storage setting may be different from that
indicated by the memory manufacturer. The actual
capacity will be reduced from the original size because
some space of the memory should be used as the
system area for normal operation.
+ The player does not play properly when
memory is full.
For the player to function properly, it requires enough
space in the Flash memory for saving settings and other
system les.
+ Troubleshooting