Troubleshooting

Problems Installing Software

The installation does not start automatically after the CD-ROM is inserted.

 

Cause

The AutoPlay feature in your Windows system may not be enabled.

 

Solution

To start the installation program through the My Computer shortcut menu:

 

 

1.

Double-click the My Computer icon on your Windows desktop.

 

 

2.

In the My Computer window, right-click the CD-ROM drive icon.

 

 

3.

On the shortcut menu, click AutoPlay and follow the instructions on the screen.

Problems with Sound

No sound from the headphones.

 

Cause

The headphones may not be connected or configured properly.

Solution Check the following:

The headphones are connected to the Headphones jack.

Under the Speaker view in the Main deck of Surround Mixer, make sure that the Speaker mode selected is “Headphones”.

In the Mixer deck of Surround Mixer, the recording source selected is “What U Hear”.

Jumper JP1 on the Live! Drive IR is set correctly for the type of microphone you are using. See “Connecting Microphone” on page 5 for details.

No sound from the speakers.

Cause The speakers may not be connected properly, the mixer settings may not be configured properly, or the headphones are connected to the Live! Drive IR.

Solution Check the following:

The speakers are connected to your card's output.

The correct source has been selected in the Mixer deck.

Live! Drive IR Quick Start SB0010 17

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Creative SB0010 quick start Troubleshooting, Problems Installing Software