Troubleshooting
B 
Problems Encountered
This appendix provides some tips and strategies for resolving some of the problems you might encounter while installing or using your modem.
The modem fails to accept commands to dial or to answer a call.
Cause There may be an improper telephone line connection.
Solution Make sure the telephone cable is attached to the Telephone Line jack, and that the phone set is connected to the Phone jack on your modem.
Check that all devices are switched on.
The modem cannot connect to the Internet at 56,000 bps.
Cause This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data transmission rate.
Solution Try moving the telephone line away from any power source, monitor, printer, other computer cables and remove other telephone equipment from the line.
Troubleshooting