Problems

Encountered in

Windows NT4.0

You experience poor sound quality when using communications software.

Cause

The Unimodem V file required by some 32-bit sound and communications

 

software may be missing. This file is normally installed by Windows 95

Solution

Try to install the Unimodem V file as follows:

 

1.

Go to the website www.modemblaster.com and then browse to the

 

 

Download Software Drivers section.

 

2.

Download the file UNIMODEM V and copy the file UNIMODV.EXE to the

 

 

Systems folder in your Windows directory.

 

3.

Run the file UNIMODV.EXE and then browse to the UNIMODV.EXE.INF

 

 

file.

 

4.

Right-click on this file and then select Install from the pop up menu.

 

5.

Restart your computer to activate UNIMODEM V.

Windows NT fails to detect a new modem in the computer.

Cause This may be due to incorrect IRQ settings.

Solution Select an available COM port and IRQ.

Refer to Appendix B, “Resolving Hardware Conflicts” for more details.

B-3 Troubleshooting