Crestron electronic DM-RMC-100 Problem Solving

DigitalMedia™ Room Controller Crestron DM-RMC-100
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
DM-RMC-100 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Device is not
communicating
with the network.
Use Crestron Toolbox
to poll the network.
Verify network
connection to the
device.
Device does not
function.
Device is not
receiving
sufficient power.
Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.
Video LED
does not
illuminate.
Device is not
receiving video
signal.
Ensure proper video
signal is routed to
repeater.
Video LED
blinks red and
green.
Problem with video
source.
Verify source is
operating.
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18 • DigitalMedia™ Room Controller: DM-RMC-100 Operations & Installation – DOC. 6743A