Trouble shooting Guide

SYMPTOMS AND CORRECTION

Check the following guide for a possible correction to a problem

before contacting customer service.

Symptom

Correction

 

 

No power

Connect the power plug into the wall outlet securely.

 

 

No picture

Verify the connection from the DVD video output to the TV video input. Then

 

Switch TV to appropriate mode(video 1)

 

Connect the video cable into the jacks securely. Refer to your television

 

owners manual.

 

 

No sound

Connect the audio cables into the jacks securely.

 

Verify the connection from the DVD audio output to the TV or receiver audio

 

input. Then switch to the appropriate source on the receiver. Refer to your

 

Audio amplifier owners manual.

 

 

Black & White

Damaged S connector (bent pin)

picture

 

The playback

A small amount of picture distortion may appear because of a poor quality

picture Has

video/sound transfer to disc. This is especially true of some discs

occasional distortion

Manufactured between 1997-1998.

 

Scratched disc

 

 

Brightness is

Connect the DVD player directly through the TV and not through any other

unstable or noises

source. What you're viewing is the effect of the copy protection circuitry

are produced on

Required on all DVD players.

playback pictures

If you don't have a video input on your TV, you must purchase an Therefore

 

Adapter from your dealer.

 

 

The DVD video

Place the disc with the graphics side up.

player does not start

Place the disc on the disc tray correctly inside the guide.

playback

Make sure the disc is free from scratches & fingerprints.

 

Press the SETUP button to turn off the menu screen.

 

Cancel the parental lock function or change the parental lock level. (The

 

Pre-set password is 3308.)

 

Turn the power off then disconnect the power plug and reinsert it back into

 

the wall. Retry again.

 

Use region 1 discs only.

 

 

MP3 won't read disc

Return disc as the software edition used may not be compatible with the

or It skips

player. Check web site for instruction.

 

Use new editions of software such as Voyetra Audio station 4, Adaptec's

 

“Easy CD Creator”, NTI or Roxio's Toast Titanium.

 

Make sure MP3 file are not encoded with a variable bit rate such as

 

provided by Real Networks.

 

 

The remote control

Replace the batteries with new ones.

does not work

 

Properly

 

 

 

The recorder cannot

The type of the disc is wrong, it's not a DVD+RW or DVD+R disc.

record.

The disc is recorded full.

 

The disc (DVD+R,DVD+RW) is locked, it should be unlocked.

 

The DVD+R has been finalized.

 

 

Some keys do not

The type of the disc is wrong, it's not a DVD+RW or DVD+R disc.

work

The unit is in record mode or it is recording.

 

 

The image is

The setup of interlaced or Progressive is wrong.

distorted.

Press the PS/IS button to switch from each other.

 

 

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Curtis DVDR5000 manual Trouble shooting Guide, Symptoms and Correction