
Trouble shooting Guide
SYMPTOMS AND CORRECTION
Check the following guide for a possible correction to a problem
before contacting customer service.
Symptom | Correction | 
  | 
  | 
No power  | Connect the power plug into the wall outlet securely.  | 
  | 
  | 
No picture  | Verify the connection from the DVD video output to the TV video input. Then  | 
  | Switch TV to appropriate mode(video 1)  | 
  | Connect the video cable into the jacks securely. Refer to your television  | 
  | owners manual.  | 
  | 
  | 
No sound  | Connect the audio cables into the jacks securely.  | 
  | Verify the connection from the DVD audio output to the TV or receiver audio  | 
  | input. Then switch to the appropriate source on the receiver. Refer to your  | 
  | Audio amplifier owners manual.  | 
  | 
  | 
Black & White  | Damaged S connector (bent pin)  | 
picture  | 
  | 
The playback  | A small amount of picture distortion may appear because of a poor quality  | 
picture Has  | video/sound transfer to disc. This is especially true of some discs  | 
occasional distortion  | Manufactured between   | 
  | Scratched disc  | 
  | 
  | 
Brightness is  | Connect the DVD player directly through the TV and not through any other  | 
unstable or noises  | source. What you're viewing is the effect of the copy protection circuitry  | 
are produced on  | Required on all DVD players.  | 
playback pictures  | If you don't have a video input on your TV, you must purchase an Therefore  | 
  | Adapter from your dealer.  | 
  | 
  | 
The DVD video  | Place the disc with the graphics side up.  | 
player does not start  | Place the disc on the disc tray correctly inside the guide.  | 
playback  | Make sure the disc is free from scratches & fingerprints.  | 
  | Press the SETUP button to turn off the menu screen.  | 
  | Cancel the parental lock function or change the parental lock level. (The  | 
  | |
  | Turn the power off then disconnect the power plug and reinsert it back into  | 
  | the wall. Retry again.  | 
  | Use region 1 discs only.  | 
  | 
  | 
MP3 won't read disc  | Return disc as the software edition used may not be compatible with the  | 
or It skips  | player. Check web site for instruction.  | 
  | Use new editions of software such as Voyetra Audio station 4, Adaptec's  | 
  | “Easy CD Creator”, NTI or Roxio's Toast Titanium.  | 
  | Make sure MP3 file are not encoded with a variable bit rate such as  | 
  | provided by Real Networks.  | 
  | 
  | 
The remote control  | Replace the batteries with new ones.  | 
does not work  | 
  | 
Properly  | 
  | 
  | 
  | 
The recorder cannot  | The type of the disc is wrong, it's not a DVD+RW or DVD+R disc.  | 
record.  | The disc is recorded full.  | 
  | The disc (DVD+R,DVD+RW) is locked, it should be unlocked.  | 
  | The DVD+R has been finalized.  | 
  | 
  | 
Some keys do not  | The type of the disc is wrong, it's not a DVD+RW or DVD+R disc.  | 
work  | The unit is in record mode or it is recording.  | 
  | 
  | 
The image is  | The setup of interlaced or Progressive is wrong.  | 
distorted.  | Press the PS/IS button to switch from each other.  | 
  | 
  | 
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