Curtis MPK7836 user manual Default, Upgrade, Problem Check Points & Troubleshooting

Models: MPK7836

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d)30 minutes

e)60 minutes

f)120 minutes

8.Default :

In this menueject out the dialog boxconfirm whether to resume the defaulted valueselect YES” or No

9.Upgrade.

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Chapter 4. Troubleshooting

If you experience problems with the MP4 player, please check the following.

Problem

Check Points & Troubleshooting

Fail to turn on

- Power will not turn off if the battery is fully discharged. Recharge the

 

battery and turn the power on again.

 

- Press the Reset Button

Buttons do not work

- Check if you press the right button, then press again.

 

- Press the Reset Button

Screen display is blank

- If <Power save> is selected from <Setting> / <Display> the LCD will be

 

turn off. Press any button to turn on the LCD or check the Display

 

Settings.

 

- The screen may not be visible under direct sunlight.

Power is turning off all the

- Check the battery status.

time

- The power is automatically turned off when the battery is fully

 

discharged. Recharge the battery.

Battery life is inconsistent

- The battery time may vary, depending on the sound mode, display

 

setting and what files you are playing

 

- The battery life may be shortened when left for extended periods in low

 

or high temperatures.

AVI Converter fail to install

- Please check if your PC requirements are met.

PC fail to detect

-Please <Start> on the toolbar of your PC to run Windows update. Select

 

Key Updates and Service Packs, and then update all. Reboot your PC

 

and reconnect.

 

- Check if the USB cable is securely connected. Reconnect if necessary

Cannot play files

- Check if the available file has been saved in the memory.

 

- Check if the media file is not damaged or not compatible.

 

- Check if there is enough battery power.

File fail to upload

- Check if the USB cable is securely connected. Reconnect if necessary

 

- Check if the memory is full.

 

- Press the Reset Button.

Files or data are missing

- Check if the USB cable has been disconnected during the file or data

 

transmission. If this is the case, it may cause serious damage not only

 

to file/data but also to the player. You have to be extra careful as we

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Curtis MPK7836 user manual Default, Upgrade, Problem Check Points & Troubleshooting