5Troubleshooting
1.You receive a voicemail prompt when dialing the identity of the device.
Verify the following:
•The identity was created in UC Server and the correct User ID and password are configured on the device o See section 4
•The SIP Server address on the device is set to the correct IP Address of UC Server
oSee section 4.2
•SIP Registration is enabled on the device
oSee section 4.2
2.You are unable to access the Web interface to configure the paging device.
Verify the following:
•Your PC is set to the same address range as the device for first time configuration.
• See section 3.1
3.No audio when calling into paging device.
Verify the following:
• The volume level is set correctly on the speaker.
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Objectworld Communications Corp. • 308 Legget Drive • Ottawa, ON • Canada • K2K 1Y6 • T: 613‐599‐9698 • F: 613‐599‐7457 •www.objectworld.com
