MAINTENANCE
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact the nearest authorized service center.
TROUBLE | POSSIBLE CAUSE | POSSIBLE REMEDY |
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Oven will not start. | • Electrical cord for oven is | • Plug into the outlet. |
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| not plugged in. |
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| • Door is open. | • Close the door and try |
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| again. |
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| • You did not press |
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| START. |
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| • A fuse in your home may be | • Replace fuse or contact a |
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| blown. | qualified electrician. |
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| • The circuit breaker tripped. | • Reset circuit breaker. |
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| • Plug is not inserted into wall | • Fully insert the |
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| outlet properly. | plug into wall outlet. |
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Arcing or sparking. | • Materials to be avoided in | • Check materials and |
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| microwave oven such as | utensils you can use in |
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| metal or foil are used. | microwave oven. |
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| (page 8) |
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| • The oven is operated when | • Do not operate with oven |
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| empty. | empty. |
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| • Spilled food remains in the | • Clean cavity with wet |
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| cavity. | towel. |
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Food is not cooked, | • Materials to be avoided in | • Use |
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defrosted enough or | microwave oven are used. | cookware only. (page 8) |
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overcooked. | • Oven ventilation ports are | • Check to see that oven |
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| restricted. | ventilation ports are not |
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| restricted. |
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| • The cooking time or power | • Check the chart. |
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| level is not at recommended | (page 15) |
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| setting. |
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| • Food is not turned or stirred. | • Turn or stir food. |
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LOCK appears on | • The control is locked. | • Press START and hold |
| MAINTENANCE |
rotate. | in place. | is correctly placed on the |
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display. |
| for 4 seconds to unlock |
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| control panel. (page 13) |
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The oven is not | • You may be using Timer. | • Press STOP/CLEAR to |
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cooking even though | • The door is not securely | cancel the Timer. |
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the display shows | closed. | • Open and close the door. |
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time counting down. |
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The turntable will not | • The turntable is not correctly | • Check that the turntable |
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| receptacle. See turntable |
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| installation on page 9. |
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You do not hear any | • You have turned off beep | • Reset the setting to beep |
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tone when keypad is | sound. | sound on. See the |
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pressed or |
| optional settings on |
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| page 18. |
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cooking sound. |
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