Troubleshoot
Basic Unit Operation
MP3
iPod
Troubleshooting
Problem | Cause | Solution | |
Unit will not turn on | Yellow wire not connected or incorrect voltage | Check connections for proper voltage (11~16VDC) | |
Red wire not connected or incorrect voltage | |||
(no power) |
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Black wire not connected | Check connection to ground | ||
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| Fuse blown | Replace fuse | |
Unit has power | Speaker wires not connected | Check connections at speakers | |
One or more speaker wires touching each other | Insulate all bare speaker wires from each other and | ||
(but no sound) | |||
or touching chassis ground | chassis ground | ||
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| Yellow or red wire touching chassis ground | Check for pinched wire | |
Unit blows fuse | Speaker wires touching chassis ground | Check for pinched wire | |
| Incorrect fuse rating | Use fuse with correct rating | |
Unit has audio | Parking brake safety circuit not connected | Check connections at parking brake | |
(but no video) | Parking brake not applied | Apply parking brake | |
No video display | Reverse circuit not connected | Check connections at reverse lamp | |
Select reverse gear | |||
(when in reverse) | Vehicle is not in reverse | ||
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DVD does not start playback | Physical defect in media | Check media for scratches | |
Wrong region | Use discs labeled "Region 1" or "All" only. | ||
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IR remote does not work | Dead battery | Replace battery | |
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Excessive skipping | Unit is not mounted correctly | Check mounting sleeve | |
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Physical defect in media | Check media for scratches | ||
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Focus error or disc is in upside down | Press eject or RESET | ||
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Region code error appears | Region code error | Use only DVDs labeled “Region 1” or “All” only. | |
on display | |||
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Front panel will not open/close | Front panel obstructed | Remove the obstacle and press OPEN again to | |
resume the monitor open/close sequence. | |||
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| Auto antenna is not fully extended | Connect the auto antenna control cable properly | |
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Weak station searching | Auto antenna not properly connected | Connect the auto antenna control cable properly | |
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| Local function is activated | Turn LOCAL function OFF | |
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Unit resets itself when engine | Incorrect connection between ACC and positive | Check wiring and correct | |
is off | battery wire | ||
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| Disc is dirty or scratched | Clean disk or replace | |
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Interruption during playback |
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File is damaged/bad recording | Recreate disc with good files | ||
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Incorrect playback message | Message is longer than LCD can display. |
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displayed |
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iPod source not available | Incorrect cable connections | Check connection of the inport adapter to rear of radio | |
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| or connection of iPod to inport adapter | |
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Cannot see video and photo | Wrong iPod Video Settings | Change iPod video settings to TV Out | |
media on TFT screen |
| Check yellow RCA cable from the inport adapter to the | |
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| radio | |
All other errors |
| Refer to the iPOD FAQ section on the website | |
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