Cyclades PR2000 Testing the WAN Interfaces, FIGURE A.3 GENERAL STATISTICS TABLE

Cyclades-PR2000

Testing the WAN Interfaces

The WAN interface can be tested using ping as described in the previous section. If the ping is not successful, check the routing table to see if a route to the destination exists (INFO =>SHOW ROUTING TABLE). The menu items INFO =>SHOW STATISTICS =>SWAN and INFO =>SHOW STATUS =>SWAN may also provide useful information.

If the router does not seem to be working properly, and none of the above advice has located the problem, the hardware interfaces should be tested. This will determine if the problem is hardware, software, or configuration related.

This test will be between the two SWAN interfaces.

1Connect the cable labeled “cross” between the two interfaces to be tested.

2Choose DEBUG =>HARDWARE TESTS =>NEW RUN-IN from the menu. Test options for each interface are shown. Choose Yes for the two SWAN RSV interfaces and No for all other tests. Let the test run for a while. Pressing “G” will show the General Statistics Table (Figure A.3).

INTERFACE				STATUS			BYTES			PACKETS		REMOTE
Slt	Prt	Board H		Lp	E%%	S	Sent Recv Sent Recv				Slt	Prt	Name
1	1	SWAN	M	0	0.00	D	1512	1466	4	4	2	1	LOCAL
2	1	SWAN	S	0	0.00	D	1833	1510	5	4	1	1	LOCAL

FIGURE A.3 GENERAL STATISTICS TABLE.

•The first three columns show which interfaces are being tested.

•The H column shows which board is master and which is slave.

•The LP column indicates how many test loops have been completed.

•The E%% column shows how many errors per 1000 packets have occurred.

Appendix A - Troubleshooting 42