Contacting Technical Support | D-Link DCS-1000W instruction

Contacting Technical Support

You can find the most recent software and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product.

U.S. customers can contact D-Link technical support through our web site, or by phone.

D-Link Technical Support over the Telephone:

•(877) 453-5465

•24 hours a day, seven days a week.

D-Link Technical Support over the Internet:

•http://support.dlink.com

When contacting technical support, please provide the following information:

•Serial number of the unit

•Model number or product name

•Software type and version number

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D-Link DCS-1000W manual Contacting Technical Support, Link Technical Support over the Internet

Contents

DCS-1000 DCS-1000W Contents Package Contents Simple to Use IntroductionSupports a Variety of Platforms Connection to External Devices Wired and Wireless Network SupportWeb Configuration Remote Monitoring Utility DC Power Connector Network Cable ConnectorReset Button Bracket Cavity Slide Switch DCS-1000W onlyConnector Antenna Connector Leds Power LED Connect an Ethernet cable Hardware InstallationAttach Wireless Antenna Wireless Internet Camera only Attach the external power supply Security Connecting the Internet Camera to the Camera Stand Using the Internet Camera as a Security System Basic Hardware Set-up Diagram Camera Configuration Page Web Configuration Software InstallationMain Menu Image System Administration System Administration System System Administration IP Assignment AdminCamera Name Location Connection Mode Assign Automatically Using Wireless Channel for Wireless Internet Camera only Network Name for Wireless Internet Camera only Ascii input format for Wireless Internet Camera only Encryption WEP Key for Wireless Internet Camera onlyHEX input format for Wireless Internet Camera only Loading ActiveX From LED Control Open a second port Save/Cancel Brightness Control Video ResolutionCompression Rate Frame Rate Light Frequency System Administration UsersAdd User Delete User System Administration DateTimeUser Password Output Control TimeZone DateTimeIP Address Protocol System Administration Trigger Input 2 Trigger Input 1 Trigger FTP Server System Administration Upload Time Schedule System Administration Tools System Administration InformationReset Factory Reset View Image ActiveX Mode View Image Java Mode Installation IPView Application InstallationPage Page Page IPView IPView Page IPView IPView Getting Started Change Password How to Change the PasswordTo change the User Name and Password select Tools Options. Add Camera How to Add a CameraPage Page Delete Camera How to Delete a CameraShift+Ins Change the IP Address How to Change the IP Address Enter the new IP Address, the respective fields and click OK Key Ctrl+F3. For 4 Cameras , 9 Cameras and 16 Cameras click How to Format the Camera View View Camera Rotate Video How to take a Snap-Shot with the Camera Snap shot How to Stop Recording How to Start Recording General How to Adjust the Property SettingPage DNS Wireless For Wireless Internet Camera only Image Misc Users Trigger Date/Time Information Tools Recording Motion Detection Schedule Motion Detection List View Menu Bar File Menu Bar Columns Menu Bar ViewViewing Format List View Menu Bar Camera Enable FunctionMenu Bar Tools Account Menu Bar HelpOverwrite IPView Icon Description Context Sensitive Menu Uninstall IPView Application Page What algorithm is used to compress the digital image? Frequently Asked QuestionsInternet Camera Features What is an Internet Camera? Can the Internet Camera be used outdoors? TroubleshootingInternet Camera Installation Cannot access the Internet Camera from a web browser? Why does the Power LED not light up constantly? ƒ Click Start, Setting, Control Panel, and the Network iconWhy does the LAN/WLAN LED not light up properly? Focus on the Internet Camera is bad, how can I correct it? Noisy images occur. How can I solve the problem? There are no images available through the web browser? How to Ping Your IP Address Connector Definition for the Internet Camera Connector Schematic Diagram Upgrade Firmware Time Zone Table Page Configuration Installation Installation to a Local PC Page Adjusting the Cameras Focus Page Replacing the Lens System Hardware Technical SpecificationsVideo specification Image Video Setting Operating environment Web Configuration RequirementsPC Requirements for IPView Link Technical Support over the Internet Contacting Technical SupportPage Page Page Index LAN/WLAN LED