Appendix B - Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

Model number of the product (e.g., DCS-5010L)

Hardware Revision (located on the label on the bottom of the Network Camera (e.g., rev A1))

Serial Number (s/n number located on the label on the bottom of the Network Camera).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

For customers within Canada:

Phone Support:

Phone Support:

(877) 453-5465

(800) 361-5265

Internet Support:

Internet Support:

http://support.dlink.com

http://support.dlink.ca

D-Link DCS-5010L User Manual

48

Page 48
Image 48
D-Link DCS-5010L user manual Phone Support, Appendix B Contacting Technical Support