Before You Call for Service
Problem Solution Guide (Continued)
Problem | May Be Caused By | What to Do |
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Dishes not dry (cont.) | Improper loading or | Do not overload or nest items. Make sure dishwasher |
| unloading | is loaded according to instructions starting on page 4. |
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| Larger loads tend to dry better. |
| Dry cycle interrupted | Door opened too soon. Make sure dry portion of cycle |
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| is complete before opening door. |
Chipping or breaking | Improper loading | Do not overload. Load between rack prongs, not |
of glassware |
| over them. Glasses loaded over prongs will not be |
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| supported and may chip or break. Make sure glassware |
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| is secure and can’t come loose. Always use the top |
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| rack for delicate items. |
Dishes are not clean | Spray arms do not rotate | Make sure that both spray arms rotate freely. Make |
| properly | sure that items do not obstruct movement of spray |
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| arms. If necessary, clear any obstructions. |
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| Make sure holes in spray arms are not blocked. If |
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| necessary, clean spray arms. See page 4. |
| Incorrect detergent use | Use only correct amount of dishwasher detergent |
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| according to water hardness. See page 8. Fill dispenser |
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| only when ready to start the dishwasher. Do not use |
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| old or caked detergent. Store dishwasher detergent |
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| in dry place and in a closed container. Change the |
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| dishwasher detergent if results are still poor. |
| Cycle selected is too short | Select normal or heavy wash cycle. |
| Incorrect loading | Make sure dishes and flatware are loaded properly. |
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| See Loading Your Dishwasher section. Make sure all |
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| items are loaded securely and do not tip over. |
| Filter system clogged | Make sure filter system is clean and properly installed. |
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| See page 12. |
| Detergent | Pour a teaspoon to tablespoon of citric acid crystals |
| dishwashing compartment | or white vinegar into the |
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| the detergent dispenser. Run a normal cycle with no |
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| dishes. |
| Chucks of food left on | Check to make sure drain outlet cover is in place. See |
| dishes or in dishwasher | page 14. |
| compartment due to drain |
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| outlet cover being removed |
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Door will not close | Racks not correctly placed | Make sure the racks are in a horizontal position. |
To much rinse agent | See page 9 to change rinse agent dispenser setting. | |
on dishes | Using liquid rinse agent | Do not use rinse agent with detergent that contains |
| with a detergent that | rinse agent or change detergent type. |
| already contains rinse |
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| agent |
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Spotting and filming | Hard water/incorrect use of | Use correct amount of dishwasher detergent or change |
| dishwasher detergent | detergent type. See page 8. NOTE: phosphate free |
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| detergents do not work well with hard water. |
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| You may need a home water softener. |
| No rinse agent | Make sure rinse agent dispenser is full. |
| Rinse agent dispenser not | See page 9. |
| set correctly |
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