Before You Call for Service
Troubleshooting Guide
Refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Power cord unplugged? Plug into a grounded
Is outlet working? Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Are controls on? Make sure the refrigerator controls are on. See page 3.
New installation? Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly.
Temperature is too warm
New installation? Allow 24 hours following installation for the refrigerator to cool completely.
Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.
Large load of food added? Allow several hours for refrig- erator to return to normal temperature.
Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See page 3.
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
Humid room? Contributes to moisture buildup.
Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrig- erator that you did not notice from your old model. Below are listed some normal sounds with explanations.
Buzzing - heard when the water valve opens to fill the ice maker.
Pulsating - fans/compressor adjusting to optimize perfor- mance.
Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.
Sizzling/Gurgling - water dripping on the heater during defrost cycle.
Popping - contraction/expansion of inside walls, especially during initial
Water running - may be heard when water melts during the defrost cycle and runs into the drain pan.
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The doors will not close completely
Door blocked open? Move food packages away from door.
Bin or shelf in the way? Push bin or shelf back in the correct position.
The doors are difficult to open
Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
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