Dane-Elec Memory MD-H101T1E23S user manual Changing the Administrator master key holder Password

my-DittoUser Manual 65

7.3.2 Solution B – Remote Password Change

If a standard key holder is not in close proximity to my-Ditto, the Administrator (master key holder) can change the password by doing the following:

1.Launch my-Ditto application with the master key.

2.Open the Settings menu.

3.Go to User management.

4.Select the specific user and click on Change Password.

5.Type a new valid password and share with the standard key user.

6.Now the user can access my-Ditto using the new temporary password and change it after a connection has been established.

7.4Changing the Administrator (master key holder) Password*

Refer to section 7.6.

7.5 Lost Standard Keys

Note: A lost key does not affect the data stored on my-Ditto in any way.

1.The administrator must deactivate the lost key:

a.Launch my-Ditto application as an administrator.

b.Open the Settings menu.

c.Go to User Management.

d.Select the specific user and click on Deactivate.

2.Repeat section 7.2.1 using a new my-Ditto key.

3.Plug my-Ditto key to your PC.

4.Launch my-Ditto application and type the same user name and a password.*

5.The system will re-link the username and their existing private folder.

Note: If the password was forgotten, the administrator needs to change the user’s password from the Settings menu and notify the user of the new password.

*Typing a different username will create a new user profile with a new private folder, and thus access will not be given to the user’s existing private folder.

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