5.2Trouble Shooting
Problems are sometimes caused by simple "faults" which can easily be corrected without the help of a service technician. Listed below are common problems and their resolutions.
Problem/Symptom
HARDWARE
Resolution
| Lights do not come on | Make sure that the power cable is properly |
|
| inserted into the back of the |
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| make sure that the opposite end of the |
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| power supply cable is connected to an |
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| appropriate AC power source. |
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|
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| Lights are both on, but | Make sure that the data cable is properly |
| the printer does not print. | connected between the |
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| host computer. |
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|
|
| Paper guide will not | Make sure that you are trying to move the |
| move. | adjustable paper guide and not one of the |
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| fixed paper guides. The |
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| the adjustable paper guide in the far left- |
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| hand storage position inside the paper bay. |
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| The other two paper guides are glued into |
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| position. |
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28 |
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