Resetting the Switch or ADAPTOR units

To reset the Switch or ADAPTOR units:

1.For the Switch, check the SCOUTutp Switch option in the Switch Unit box.

2.For the Adaptors, check one or more Adaptors in the ADAPTOR Units box.

3.From the Options menu choose Advanced / Reset. The units reset. The system should now be operational.

Troubleshooting tips

When using Firmware Update software you may sometimes get a Communication Error message. When updating a unit and a Communication Error message appears, do the following:

1.Check that the Serial download cable’s connector is connected to the Switch’s Communication port.

2.Check that the Serial download cable’s DB9F connector is connected to the DB9M Serial port on the CPU’s rear panel.

3.Restart the download process.

Power failure

If the power fails while updating the SCOUTutp firmware, do the following:

If the power fails during the firmware update of the Switch, a Communication Error message appears. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there.

If the electricity fails during the firmware update of the cables a Not Responding or Upgrade Error message appears. Restart the upgrade from the beginning.

USB / SUN Combo keys

The connected PS/2 keyboard does not have a special SUN keypad to perform special functions in the SUN Operating System environment. So when a USB or SUN ADAPTOR is connected to a SUN computer, the ADAPTOR emulates these SUN keys using a set of key combinations called Combo keys. See the table below.

SUN key

 

Combo key

Stop

Left

 

+

 

+

 

 

Ctrl

Alt

F1

 

 

 

 

 

 

 

 

 

Props

Left

 

+

 

+

 

 

Ctrl

Alt

F3

 

 

 

 

 

 

 

 

 

Front

Left

 

+

 

+

 

 

Ctrl

Alt

F5

 

 

 

 

 

 

 

 

 

Open

Left

 

+

 

+

 

 

Ctrl

Alt

F7

 

 

 

 

 

 

 

 

 

Find

Left

 

+

 

+

 

 

Ctrl

Alt

F9

 

 

 

 

 

 

 

 

 

Again

Left

 

+

 

+

 

 

Ctrl

Alt

F2

 

 

 

 

 

 

 

 

 

Undo

Left

 

+

 

+

 

 

Ctrl

Alt

F4

 

 

 

 

 

 

 

 

 

Copy

Left

 

+

 

+

 

 

Ctrl

Alt

F6

 

 

 

 

 

 

 

 

 

Paste

Left

 

+

 

+

 

 

Ctrl

Alt

F8

 

 

 

 

 

 

 

 

 

Cut

Left

 

+

 

+

 

 

Ctrl

Alt

F10

 

 

 

 

 

 

 

 

 

SUN key

 

 

 

 

 

 

 

 

 

 

 

 

 

Combo key

 

 

Help

Left

 

 

 

 

 

 

 

 

 

 

+

 

 

 

+

 

 

 

 

 

 

 

Ctrl

 

 

Alt

F11

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Compose

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Left

 

Ctrl

 

 

+

Alt

+ Keypad

*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Crescent

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Scroll Lock

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume Up

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Left

 

Ctrl

 

 

+

Alt

+ Keypad

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume Down

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Left

 

Ctrl

 

 

+

Alt

+ Keypad

+

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute

Left

 

 

 

 

 

 

 

 

 

 

+

 

 

 

+

 

 

 

 

 

 

 

Ctrl

 

 

Alt

F12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sun Left ◊ key

Left

 

 

 

 

 

key

 

 

 

 

 

 

 

á

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sun Right ◊ key

Right

 

 

 

 

 

 

 

key

 

 

 

 

 

 

 

á

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Alt-Graph

Right

 

 

 

 

 

 

 

 

 

or

 

 

 

 

 

 

 

 

 

Alt

 

 

 

Alt Gr

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stop A

Left

 

 

 

 

 

 

 

 

 

 

 

+

 

 

 

+

 

 

 

 

 

 

 

Ctrl

 

 

 

Alt

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

USB / Mac Settings (On the USB ADAPTOR)

To access any of the following Special Settings:

1.Install the USB ADAPTOR.

2.Attach a PS/2 keyboard to Manager Unit or to Switch Unit

3.Open a text-editing program (like Notepad or SimpleText)

4.Hold down the Esc key, tap the S key, and release the Esc key.

5.The USB-to-PS/2 conversion chip version and settings will be displayed: “v2.1[wp]” means you have version 2.1 and the “W” and “P” settings are active.

6.Using Esc and the appropriate letter, you may change settings as desired and the new configuration will be displayed in the text editor.

RackAccess i Series