Resetting the Switch or ADAPTOR units
To reset the Switch or ADAPTOR units:
1.For the Switch, check the SCOUTutp Switch option in the Switch Unit box.
2.For the Adaptors, check one or more Adaptors in the ADAPTOR Units box.
3.From the Options menu choose Advanced / Reset. The units reset. The system should now be operational.
Troubleshooting tips
When using Firmware Update software you may sometimes get a Communication Error message. When updating a unit and a Communication Error message appears, do the following:
1.Check that the Serial download cable’s connector is connected to the Switch’s Communication port.
2.Check that the Serial download cable’s DB9F connector is connected to the DB9M Serial port on the CPU’s rear panel.
3.Restart the download process.
Power failure
If the power fails while updating the SCOUTutp firmware, do the following:
If the power fails during the firmware update of the Switch, a Communication Error message appears. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there.
If the electricity fails during the firmware update of the cables a Not Responding or Upgrade Error message appears. Restart the upgrade from the beginning.
USB / SUN Combo keys
The connected PS/2 keyboard does not have a special SUN keypad to perform special functions in the SUN Operating System environment. So when a USB or SUN ADAPTOR is connected to a SUN computer, the ADAPTOR emulates these SUN keys using a set of key combinations called Combo keys. See the table below.
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Stop | Left |
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Ctrl | Alt | F1 |
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Props | Left |
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Ctrl | Alt | F3 |
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Front | Left |
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Ctrl | Alt | F5 |
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Open | Left |
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Ctrl | Alt | F7 |
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Find | Left |
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Ctrl | Alt | F9 |
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Again | Left |
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Ctrl | Alt | F2 |
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Undo | Left |
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Ctrl | Alt | F4 |
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Copy | Left |
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Ctrl | Alt | F6 |
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Paste | Left |
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Ctrl | Alt | F8 |
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Cut | Left |
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Ctrl | Alt | F10 |
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SUN key |
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Help | Left |
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Compose |
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Left |
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Crescent |
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Volume Up |
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Left |
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Volume Down |
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Left |
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Mute | Left |
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Sun Left ◊ key | Left |
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á |
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Sun Right ◊ key | Right |
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Right |
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Stop A | Left |
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USB / Mac Settings (On the USB ADAPTOR)
To access any of the following Special Settings:
1.Install the USB ADAPTOR.
2.Attach a PS/2 keyboard to Manager Unit or to Switch Unit
3.Open a
4.Hold down the Esc key, tap the S key, and release the Esc key.
5.The
6.Using Esc and the appropriate letter, you may change settings as desired and the new configuration will be displayed in the text editor.
RackAccess i Series