Service Information

Technical Support

If you cannot determine the nature of a problem, please call Daxten and ask for Technical Support. If possible, call from a phone located near the unit, as we may be able to solve your problem directly over the phone. If we cannot solve your problem, and determine that the fault is in the unit, we will issue a Return Material Authorisation (RMA) number that must appear on the outside of all returned products. The unit should be double-packed in the original container, insured, and shipped to the address given to you by our Technical Support representative. The Technical Support offices are found on the back of this manual.

Limited Warranty

Daxten warrants to the end user that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. If during the warranty period the product should fail, the purchaser must promptly call Daxten for a RETURN MATERIALS AUTHORIZATION (RMA) number. Make sure that the RMA number appears on the packing slip, proof of purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized returns or collect shipments will be refused.

Ship prepaid to the Daxten office (see back page) where you purchased your product. The above limited warranty is voided by occurrence of any of the following events, upon which the product is provided as is, with all faults, and with all disclaimers of warranty identified below:

1.If non-Daxten approved power supply or cabling is attached to the product.

2.If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or use other than intended.

3.If unauthorized modifications were made to product.

4.If unreported damages occurred in any shipment of the product.

5.If damages were due to or caused by equipment or software not provided by Daxten.

6.If the product is used with non-grounded or incorrectly polarized AC power.

7.If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet provided to you or with the product.

EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW, DAXTEN DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS, IMPLIED, OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING, WITHOUT LIMITATION, TITLE, NON-INFRINGEMENT, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR INTENDED PURPOSE.

EXCEPT AS EXPRESSLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW, DAXTEN SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF BUSINESS, LOSS OF INFORMATION, FINANCIAL LOSS, PERSONAL INJURY, LOSS OF PRIVACY OR NEGLIGENCE) WHICH MAY BE CAUSED BY OR RELATED TO, DIRECTLY OR INDIRECTLY, THE USE OF A PRODUCT OR SERVICE, THE INABILITY TO USE A PRODUCT OR SERVICE, INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF DAXTEN OR AN AUTHORIZED DAXTEN DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

Waste Electrical and Electronic Equipment (WEEE)

Within the European Union this symbol indicates that this product should not be disposed in household waste. It should be deposited at an appropriate facility to enable recovery and recycling. For information on how to recycle this product, please check with the reseller of the product that replaces this product "Take Back" or the original seller of this product.