CONFERENCE CALLS
You may conference up to five parties (you and four others) in any combination of outside lines and internal stations in any order.
•While engaged in a conversation, press the CONF key and receive confer- ence tone.
•Make another call, either intercom or outside, press the CONF key and receive conference tone.
•Make another call or press the CONF key to join all parties.
•Repeat the last step until all parties are added.
NOTE: When attempting to add another party to the conference and you are not able to reach the desired person, hang up. Simply press the CONF key again to return to your previous conversation.
To drop a party from your conference call:
•Press CONF and dial the extension or line number that is to be dropped.
•Press CONF again to reestablish the conference.
NOTE: To leave the conference, hang up. Control is passed to the next internal station. If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference, press the CONF key plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number.When they hang up, the lines will release auto- matically. Press CONF to rejoin a trunk to trunk conference.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto Hold feature turned on (see customizing your keyset) and all of the outside lines involved in the conference appear as buttons on your keyset, you can split the conference into separate calls as follows:
•Press any one of the outside line buttons.That outside line will remain steady green to indicate you are still connected to it. All other outside lines in the conference will be placed on system hold at your keyset. All intercom callers in the conference will be disconnected.You may now speak with each caller privately and transfer them as usual or restablish another conference.
FORWARDING CALLS
You may forward your calls to another station, group of stations or an external telephone number. Program a destination for the type of forwarding you want as detailed below. If you have FWD ALL, FWD BUSY and FWD NO ANSWER keys, press one to turn that forward feature on. A steady red light reminds you what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the handset and dialing 600.
FORWARD ALL CALLS
To forward all your calls under any condition to another station:
•Dial 601 plus the extension or group number.
•Receive confirmation tone and hang up.
NOTES:
1.If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing.
2.The station that receives a Forwarded All call can transfer the call to the forwarded station. This is useful when you are expecting an important call but you do not wish to be disturbed by other calls.
3.When a station user places his/her keyset in Forward All mode and he/she does not have a FORWARD ALL key, the TRSF key will light to indicate Forward All has been set and calls to this station have been transferred elsewhere.
FORWARD BUSY
To forward calls to another station when you are on the phone:
•Dial 602 plus the extension or group number.
•Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing.
FORWARD NO ANSWER
To forward calls to another station when you do not answer:
•Dial 603 plus the extension or group number.
•Receive confirmation tone and hang up.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing.
FORWARD BUSY/NO ANSWER
If you have both a Forward on Busy destination and a Forward No Answer destination programmed, you may set both of these at the same time:
•Dial 604.
•Receive confirmation tone and hang up.
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