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Dell P09G001 Using Support Tools, Dell Support Center, Assistance from Dell Technical, Inspiron

Models: 1464 YXKVH P09G series P09G001

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INSPIRON

Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the icon in the taskbar.

The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical

Support with DellConnect™,

Customer Service, Training and

Tutorials, How-To Help with

Solution Station™, and Online

Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

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Dell P09G001 Using Support Tools, Dell Support Center, Assistance from Dell Technical, About Your System System, Inspiron

Contents

INSPIRON SETUP GUIDEPage Regulatory model P09G series Regulatory type P09G001 SETUP GUIDEINSPIRON Notes, Cautions, and Warnings March 2010 P/N YXKVH Rev. A00Setting Up Your Inspiron Laptop ContentsSolving Problems Using Your Inspiron LaptopUsing Support Tools Finding More Information and Resources Basic Specifications AppendixContents Getting HelpINSPIRON Setting Up Your Inspiron LaptopBefore Setting Up Your Computer Setting Up Your Inspiron Laptop Connect the AC AdapterTo use a wired network connection, connect the network cable Connect the Network Cable OptionalSetting Up Your Inspiron Laptop Press the Power Button Setting Up Your Inspiron LaptopSet Up Microsoft Windows Setting Up Your Inspiron LaptopYou will require the following to create the system recovery media Create System Recovery Media RecommendedSetting Up Your Inspiron Laptop Dell DataSafe Local BackupSetting Up Your Inspiron Laptop 3. Click Start → Programs→ Dell DataSafe Local Backup4. Click Create Recovery Media Install the SIM Card Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop 1 SIM card 2 SIM card slot 3 battery bayEnable or Disable Wireless Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop To enable wireless 1. Ensure that your computer is turned onSetting Up Your Inspiron Laptop Setting Up a Wired ConnectionConnect to the Internet Optional 3. Click Start → Connect To Setting Up a Wireless ConnectionWindows Vista WindowsThe Connect to the Internet window appears Setting Up Your Internet Connection2. Click Start → Control Panel Setting Up Your Inspiron Laptop2. Click Start → Control Panel Setting Up Your Inspiron LaptopWindows The Connect to the Internet window appearsINSPIRON Using Your Inspiron LaptopRight View Features Using Your Inspiron Laptop Left View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 3 VGA connector - Connects to a monitor or projectorFront View Features Using Your Inspiron LaptopBattery Indicator lightBattery charge level Computer statesComputer Base and Keyboard Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Power button - Turns the computer on or off when pressedUsing Your Inspiron Laptop Touch Pad GesturesScroll One finger zoom - Allows you to zoom in or out To zoom in ZoomUsing Your Inspiron Laptop Move a finger up in the zoom zone extreme left of the touch padWindows Mobility Center System Setup BIOS UtilityMultimedia Control Keys 2. In the Function Key Row, select Function Key or Multimedia KeyPlay the previous track or chapter Play or pause Mute the sound Decrease the volume level Increase the volume levelUsing Your Inspiron Laptop Play the next track or chapterUsing Your Inspiron Laptop Using the Optical DriveCAUTION Do not move the computer while playing or recording a disc Using Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject buttonDisplay Features Using Your Inspiron Laptop2 Camera - Built-in camera for video capture, conferencing, and chat Using Your Inspiron Laptop1 Camera activity indicator - Indicates if the camera is on or off The Extended Battery Life pop-up appears 2. Click Show Settings Dell Extended Battery LifeRemoving and Replacing the Battery 3. Click What is Dell Extended Battery Life?1. Slide the battery into the battery bay until it clicks into place Using Your Inspiron LaptopTo replace the battery 1 battery bay 2 battery 3 battery release latchEntertainment and Multimedia Software FeaturesProductivity and Communication Using Your Inspiron LaptopAdd an Icon Dell DockAdd a Category Remove a Category or IconDell DataSafe Online Backup Using Your Inspiron LaptopBeep Codes Solving ProblemsPossible Problem Beep CodeWired Connections Network ProblemsWireless Connections Solving ProblemsPower Problems Solving ProblemsSolving Problems Connect the AC adapter to power the computer and charge the batteryIf you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Solving Problems4. Click End Task If a program stops responding2. Click Applications If the computer stops responding or a solid blue screen appearsWindows Solving ProblemsWindows Vista Assistance from Dell Technical Using Support ToolsDell Support Center About Your System SystemSystem Messages Using Support ToolsMy Dell Downloads 1. Go to downloadstore.dell.com/mediaKeyboard failure - Keyboard failure or loose cable Using Support ToolsUsing Support Tools Hardware Troubleshooter1. Click Start → Help and Support NOTE The Drivers and Utilities disc may not ship with your computer Dell DiagnosticsStarting Dell Diagnostics From Your Hard Drive Using Support ToolsUsing Support Tools If PSA is invokedIf PSA is not invoked a. The PSA starts running testsUsing Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc1. Insert the Drivers and Utilities disc NOTE The Drivers and Utilities disc may not ship with your computer5. Type 1 to start the CD menu and press Enter to proceed 11. Remove the Drivers and Utilities discUsing Support Tools Operating System disc Restoring Your Operating SystemOption INSPIRONSystem Restore Restoring Your Operating SystemRestoring Your Operating System Dell DataSafe Local Backup3. Click Undo my last restoration and click Next Restoring Your Operating System Dell DataSafe Local Backup Basic5. Select Repair Your Computer 2. Click Upgrade Now System Recovery MediaUpgrading to Dell DataSafe Local Backup Professional Restoring Your Operating SystemDell Factory Image Restore Restoring Your Operating System3. Select Repair Your Computer Performing Dell Factory Image RestoreThe System Recovery Options window appears Restoring Your Operating SystemThe Confirm Data Deletion screen appears 6. Click Dell Factory Image RestoreThe Dell Factory Image Restore welcome screen appears Restoring Your Operating SystemGetting Help INSPIRONGetting Help Technical Support and Customer ServiceDellConnect Dell Support e-mail addresses Online ServicesDell Support websites Dell Marketing and Sales e-mail addressesGetting Help Automated Order-Status ServiceProduct Information Returning Items for Repair Under Warranty or for Credit Getting HelpGetting Help Locating Your Service TagBefore You Call Diagnostic Checklist Getting HelpContacting Dell Getting HelpIf you need to the Service Manual atFinding More Information and Resources support.dell.comIf you need to Finding More Information and Resourcesthe Dell Support Center. To launch the Dell support.dell.comComputer Information Basic SpecificationsComputer Model MemoryCamera ConnectorsCommunications Basic SpecificationsDisplay BatteryBasic Specifications BatteryA 65 W continuous AC AdapterPhysical A 90 W continuousComputer Environment Computer EnvironmentBasic Specifications 5% to 95% nonINSPIRON AppendixMacrovision Product Notice Importer Information for NOM, or Official Mexican Standard Only for MexicoAppendix Regulatory ModelIndex INSPIRONIndex network connector NOM memory configurations 74 typesmicrophone analog 25 connecting external Mini-Cards recovering datacards 75 setting up ventilation, ensuring VGA connecting video connector volumeWindows setting up wired network network cable, connecting 7 wireless IndexPage 0YXKVHA00 Printed in the U.S.A